Course & Workshop Schedule

Current public courses and workshops are listed below. Click on the title for details / descriptions. For further information, contact Kevin Hogan at (630) 505-0500 ext. 228.

* Illinois BIS may have grant funding for eligible companies. Contact us for information.


Start DateCourse / Workshop
Start DateTimeCostSchedule
Apr 208:00 am - 4:30 pm (5 days)$2,200 ($1,320 with grant)* April 20, 27, May 4, 11 & 18

Description:   Illinois BIS offers a full spectrum of programs designed to enhance both the people and practical skills required to be an effective supervisor. This Supervisory Development program focuses on best practices regarding managing people in today's workplace. Topics include: The Role of the Leader, Problem-Solving, Communication, Building Trust, Resolving Conflicts, Coaching, Time Management, Teamwork, Legal Aspects and Diversity.

This forty-hour Certificate Program provides supervisors with the skills necessary to meet the challenges of fast-moving work environments by learning to effectively achieve results through others. The focus is on developing leadership skills that will motivate and energize the workforce.

1 - The Role of the Leader
2 - A3 Problem Solving
3 - Communication: The Key to Successful Leadership
4 - Building Trust and Commitment
5 - Resolving Conflicts
6 - Coaching for Higher Performance
7 - Planning, Time Management & Delegating
8 - Customer-Focused Teamwork
9 - Laws Every Supervisor Should Know
10 - Valuing Diversity

Who Should Attend: This program is designed for current and new supervisors responsible for implementing company strategies at the line management level.
Start DateTimeCostSchedule
Apr 208:00 am - 4:30 pm$300This is a one-day workshop

Description:   This training provides participants with an understanding of the new 4th edition of PPAP published by the automobile industry. Topics include: the purpose and intent of PPAP, a detailed review of the specific requirements and PPAP submission status.

You will learn the relationship between PPAP and quality planning, running parts for PPAP evaluation, detailed review of the specific requirements for PPAP, customer notification and submission requirements for product and process changes, understanding PPAP submission status and more.

Training Objective:
  • Provide an understanding of the intent of each step of the PPAP process to all employees involved.
  • Gain familiarity with the PPAP fourth edition manual for ongoing reference.
  • Relate company-specific objectives with PPAP
  • Process Approach Review
  • Source of PPAP - APQP
  • PPAP in ISO/TS 16949
  • Purpose of PPAP
  • PPAP Process Requirements in Detail
  • Customer-Specific Requirements and Appendices
Who Should Attend: Anyone doing business in the automotive, or truck industries including plant managers, quality managers and technicians, supplier quality engineers, internal auditors, ISO team members, manufacturing engineers, design engineers, purchasing managers, etc.
Start DateTimeCostSchedule
Apr 278:00 am - 4:30 pm$300This is a one-day workshop

Description:   True flexibility means being able to change over at a moments notice without adding costs. Learn how to reduce lot sizes by reducing set up time.

Total Productive Maintenance (TPM) seeks to maximize equipment effectiveness by applying aspects of periodic, preventive, and autonomous maintenance. Lean Maintenance focuses on optimization of the maintenance process, is lead by maintenance managers, and is implemented by the maintenance employees. Lean Maintenance strategies can be applied today to provide immediate improvements and return on investment.

This class is part of our Lean Operations Series:
  1. Lean Overview
  2. Creating a Lean Culture
  3. A3 Problem Solving
  4. 5S / Mistake Proofing
  5. Set Up Reduction / Total Productive Maintenance
  6. Value Stream Mapping / Running a Rapid Improvement Event


Start DateCourse / Workshop
Start DateTimeCostSchedule
May 028:00 am - 4:30 pm (3 days)$1,300 ($780 with grant)*
Participants will receive a copy of
the ISO 9001:2015 Standard
May 2, 3 & 4

Description:   This three-day training provides the knowledge necessary to audit a Quality Management System based on ISO 9001:2015. The auditing methodology presented is based upon ISO 19011, Guidelines for Auditing Management Systems.

  • Intro
  • Quality Systems
  • ISO 9001 Principals Team Exercise
  • QMS Requirements
  • Exercise to Understand the Standard
  • Internal Auditor Qualifications
  • Steps of Auditing
  • Process Approach to Auditing
  • Team Mock Audit
  • Summary, Review, Q&A
  • Final Exam
Who Should Attend: Anyone involved in the auditing, maintaining or supervising of ISO Management Systems, staff responsible for conducting internal audits, and those who monitor management system performance.
Start DateTimeCostSchedule
May 078:00 am - 4:30 pm$300This is a one-day workshop

Description:   ISO 45001, Occupational Health and Safety Management Systems - Requirements with Guidance for Use, is making its way through the final draft stage, on schedule for release as an International Standard in early 2018. Replacing the existing Occupational Health and Safety Standard OHSAS 18001, this document goes beyond the OSHA requirements to address the leadership side of safety. It follows the new Annex SL High Level Structure format to allow easier integration with ISO 9001:2015.

This workshop will provide valuable insight for anyone currently required to conform to OHSAS 18001, and for organizations interested in creating a seamless management system to address workplace health and safety. The major details of ISO/DIS 45001 will be covered through discussion and group exercises. Participants must bring their own copy of the ISO 45001 standard.

  • High level overview of 29 CFR 1910 Occupational Safety and Health Standards, better known as OSHA regulations
  • High level overview of OHSAS 18001:2007, Occupational Health and Safety Management Systems - Requirements, which will be withdrawn when ISO 45001 is issued
  • History of ISO 45001
  • Key definitions
  • Review of ISO/FDIS 45001 Details by Section
Start DateTimeCostSchedule
May 118:00 am - 4:30 pm$300This is a one-day workshop

Description:   The starting point of the lean journey, creating the current state value stream map helps you "see" where to focus your attention to ensure improvement activities truly create continuous flow from supplier to customer.

A Lean Event is a way to accelerate the lean implementation process by using a focused group of people on a team to improve on cost, time and space for a particular product or process, with a one-week deadline. Learn how to effectively plan and facilitate Kaizen events for your company.

This class is part of our Lean Operations Series:
  1. Lean Overview
  2. Creating a Lean Culture
  3. A3 Problem Solving
  4. 5S / Mistake Proofing
  5. Set Up Reduction / Total Productive Maintenance
  6. Value Stream Mapping / Running a Rapid Improvement Event
Start DateTimeCostSchedule
May 148:00 am - 4:30 pm (6 days)$2,900 ($1,740 with grant)*May 14, 21, June 5, 12, 19 & 26

Description:   Six Sigma Green Belt Training is a hands-on program designed for those team members who will actually implement the projects identified as improvement opportunities. This class will teach you how to apply the DMAIC process to your own work processes. Homework assignments may include implementation of the project at your company site.

This course introduces the application of DMAIC - Define, Measure, Analyze, Improve and Control to solve problems and improve processes. The course introduces the participants to a hands-on learning experience that will give them the tools and knowledge necessary to get significant results from their problem solving efforts.

Overview of DMAIC:
  • Be able to identify the steps and proper progression of DMAIC
  • Understand the outputs necessary for each step
  • Gain an idea of the various tools used for each step
Start DateTimeCostSchedule
May 218:00 am - 4:30 pm (5 days)$2,000 ($1,200 with grant)*
Participants are expected to provide their own copies of
ISO 9001:2015 and IATF 16949:2016
May 21, 22, 23, 24 & 25

Description:   The new automotive QMS Standard, IATF 16949:2016, requires a documented process to verify that internal auditors are competent. The Standard also identifies the required competencies for Quality Management System Internal Auditors, Manufacturing Process Auditors, Product Auditors, and Second-Party Auditors (now REQUIRED for supplier evaluation) specifically:

  1. Understanding the automotive process approach for auditing, including risk-based thinking
  2. Understanding applicable customer-specific requirements
  3. Understanding applicable ISO 9001:2015 and IATF 16949:2016 requirements
  4. Understanding applicable core tools
  5. Understanding how to plan, conduct, report and close out audit findings
Any audits performed for the transition to IATF 16949 must be performed by auditors with these competencies or they will not be recognized by the Certification Body. This training will provide the necessary competencies for auditors. After successful completion of the training and passing the final examination, participants will receive a certificate showing evidence of required competence for internal quality management system auditors as described in IATF 16949:2016, Clause 7.2.3, items a) through e).

The instructor for this training is Global Exemplar Certified to ISO 9001 and IATF 16949, including Auditor and Audit Team Leader.

Training Agenda:
  • ISO 9001:2015 and IATF 16949:2016 Requirements
  • Auditing Customer-Specific Requirements
  • How to Perform Internal Audits, including Automotive Process Approach to Auditing, Risk-Based Thinking, Planning, Conducting, Reporting and Closing Out Audit Findings, per ISO 19011 and IATF Certification Scheme for IATF 16949. Includes Mock Audit Exam.
  • Auditing AIAG Core Tools
  • Case Studies, and Comprehensive Final Examination
Start DateTimeCostSchedule
May 318:00 am - 2:30 pm (2 days)$450May 31 & June 1

Description:   This training provides participants with an understanding of the minimum requirements of OSHA 1910 for General Industry Regulations. Upon completion of the course, participants will receive a course completion card issued by OSHA.

Topics Include:
  1. OSHA Standards/inspections/penalties
  2. Recordkeeping
  3. Exit Routes, Emergency Action Plans, Fire Protection
  4. Hazard Communications
  5. Personal Protective Equipment
  6. Flammable & Combustible Liquids
  7. Walking & Working Surfaces
  8. Bloodborne Pathogens
  9. Lockout/Tagout
  10. Electrical
  11. Machine Guarding
  12. Confined Spaces
Start DateTimeCostSchedule
May 318:00 am - 4:30 pm (2 days)$600May 31 & June 1

Description:   This training is designed for individuals who have little to no experience managing projects, those who feel the need to strengthen their project management skill sets, and those who support project managers and project teams. Participants will learn how to: assess the project's environment to determine the right tools to use when managing the project, plan a project to achieve success and use important tools to successfully manage, execute, and control the project.

Topics include:
  • Defining success in project management
  • Understanding what can go wrong in a project, and their causes
  • Assessing the project to determine appropriate tools, based on risk factors
  • Identifying the appropriate tools to use, based on the project's risk factors


Start DateCourse / Workshop
Start DateTimeCostSchedule
Jun 018:00 am - 2:30 pm$250This is a one-day workshop

Description:   The overall goal of this training session is to provide guiding principles and strategies to recognize potential threats at the workplace. Case studies of intruder incidents and their outcomes are examined.

  • Examine and discuss the frequency of incidents of intruder related violence in the workplace
  • Identify and recognize risk factors that are inherent to the workplace
  • Examine similarities of bomb threats and bombing incidents
  • Discuss the roles of the company emergency response team and the role of the emergency responders
  • Discuss and review after action conditions and lessons learned following an active shooting incident
  • Review and discuss current methodology for dealing with an intruder at their workplace
Start DateTimeCostSchedule
Jun 018:00 am - 4:30 pm$300This is a one-day workshop

Description:   (Risk-based Thinking for ISO 9001:2015)
With the introduction of risk into the newly published ISO 9001:2015 and other revised Quality Management System standards, this training addresses how to create a risk management system. The use of risk techniques can be expanded to different objectives of an organization such as, strategic, company-wide, local, project, product/service and processes.

A failure is defined as "an unforeseen event that may result in an undesirable situation or circumstances". Creating a risk management system will allow you to foresee the undesirable event and mitigate it, thereby achieving the objectives of the organization.

In this workshop you will learn the tools for managing risk including identification, analysis, evaluation and treatment.

  • What are your organizations risks?
  • How to determine the levels of risk?
  • Who needs to know?
  • What do we do about it?
  • How much risk can we accept?
Who Should Attend: The new ISO 9001:2015 standard introduces risk across the management system which includes all processes. Therefore, all functions need to be involved in understanding risk and the application to these individual functions. From VPs to Supervisors in manufacturing, maintenance, purchasing, QA, IT & engineering.
Start DateTimeCostSchedule
Jun 078:00 am - 4:30 pm (2 days)$600June 7 & 14

Description:   The ability to write clear, concise reports, procedures, instructions, and other technical documents is essential for successful businesses. This training will enable you to: Plan and write a variety of technical documents, Communicate easily with nontechnical audiences, and Write clearly, concisely, and correctly.

Topics include:
  • Getting Started
  • Writing Technical Definitions
  • Organizing Effectively
  • Executive Summaries
  • Inductive and Deductive Reasoning
  • Grammar and Style
  • Design and Layout
  • Using Microsoft Word and PowerPoint
Start DateTimeCostSchedule
Jun 148:00 am - 4:30 pm (2 days)$600June 14 & 15

Description:   Learn a systematic method to identify the true root causes and implement permanent corrective actions, understand the difference between solving a problem and identifying the root cause of that problem, learn a proven step-by-step methodology that will make your analytical skills more effective and efficient and have the ability to critique and support root cause analysis carried out by others.

You will learn a basic, systematic problem solving model and how to apply it to your own organization. Participants will learn how to identify the true root cause(s) of problems and eliminate them permanently.

Key Topics:

1. Problem Solving Investigation vs. Root Cause Analysis - What's the difference?

2. The Defect Cycle - What it is and how to break it permanently

3. Systematic Problem Solving Process:
  • Admit/Identify Problem Exists and Establish a Team
  • Clearly Define and Describe the Problem
  • Take Interim Action
  • Brainstorming - Cause & Effect
  • Identify and Agree on Countermeasures/Solution(s)
  • Implement Countermeasures/Solution(s)
  • Follow-up
  • Recognize & Congratulate the Team
4. Additional Problem Solving Tools

Who should attend: Any employees who are required to perform root cause analysis, troubleshoot, and conduct problem solving, including engineering, quality, operations, manufacturing, IT, customer service, and maintenance.
Start DateTimeCostSchedule
Jun 208:00 am - 4:30 pm (3 days)$900June 20, 21 & 22

Description:   The long-term viability of any technology-intensive business depends on the success of its engineers and scientists, yet most early-career technologists in industry lack the business acumen to understand their role sufficiently to be most effective and efficient.

This workshop systematically initiates engineers and scientists in the relevant concepts, mechanics, and languages of business as a means of turning high-performing technical experts into business-savvy contributors, preparing them to operate effectively in a wide range of technical roles, environments, and organizations in industry.

This workshop prepares participants for success in the workplace, introducing them to:
  • The strategic context of their role
  • Analytic financial tools used to advocate on behalf of their work
  • Legal tools used by those in technical roles
  • Interpersonal issues related to advocating on behalf of their technology efforts

Topics include:
  • The simple concept that guides all executive decision-making
  • The various categories of customers and how they make purchase decisions
  • The role of marketing and its terminology
  • How to achieve competitive advantage through business unit and corporate strategies
  • The purpose and form of an annual report, and how to read one
  • Types of financial analysis used in business and how to apply them
  • The basics of project management
  • The importance of principled negotiation and how to negotiate in a way most likely to succeed
  • The definition and uses of intellectual property, and how to create a patent
Start DateTimeCostSchedule
Jun 258:00 am - 4:30 pm$300This is a one-day workshop

Description:   The impact that hiring the right (or wrong) person can have is immense. Just one bad hiring decision can add significant cost to an organization - around 1.5 times that person's total compensation. Learn how to improve your hiring process and find the best people for your organization.

Topics include:

Job Posting
• Define capabilities for the role, post to the right job boards, add photos and video, predict hiring timeframes - Sell your organization to attract the best candidates
• Build a robust internal referral system

Interviewing Skills
• Discover which people on your interview team make the best decisions. Gain a feedback loop of insights that elevates hiring quality
• Ask the right questions to find the best talent - Define the questions that will best bring out the qualities you are looking for in the candidate
• Ask the right questions legally
• Conduct Behavioral based interviewing to assess the candidate's thinking skills and experience

Documenting And Rating Candidate Skills
• Define and measure the selection process

Practicing the New Interviewing Skills
Start DateTimeCostSchedule
Jun 278:00 am - 4:30 pm$300This is a one-day workshop

Description:   Learn to develop and deliver presentations that your audience will enjoy and remember. Create dynamic, well-organized presentations and deliver them using highly-effective speaking techniques.

Presentations must be more than a recited list of bullet points. In this hands-on class, you will learn and practice ways to engage and motivate your audience. Whether you are aiming to inform or persuade your listeners, whether you are speaking to 5 people or 500, these key skills will enable you to connect with your listeners and deliver talks that make a difference.

  • Overcome speaker's anxiety
  • Develop a purposeful, organized, interesting and memorable presentation
  • Tell stories that enhance your presentation
  • Develop your own natural and engaging speaking style
  • Demonstrate your newly learned skills by giving a short presentation to fellow class members.

    Topics include:
    • Engaging listeners using effective organization and delivery skills
    • Re-directing anxiety so that it enhances your presentation
    • Reinforcing your topic using icebreakers, stories, and illustrations
    • Structuring information for training, persuasive, and motivational topics
    • Making the most of your personal style
    • Fielding audience questions and eliciting responses