Course & Workshop Schedule

Current public courses and workshops are listed below. Click on the title for details / descriptions. For further information, contact Kevin Hogan at (630) 505-0500 ext. 228.

* Illinois BIS may have grant funding for eligible companies. Contact us for information.


Start DateCourse / Workshop
Start DateTimeCostSchedule
Jan 177:30 am - 10:00 amNo Cost (Breakfast will be provided)7:30 am - Breakfast & Registration
8:00 – 10:00 am - Presentation

Description:   Are you considering the future of your business? Transition of Ownership? One option is to explore the alternative of Employee Ownership. Join us with ownership transition experts from Prairie Capital Advisors as they discuss the option of an employee stock ownership plan (ESOP). This presentation, co-sponsored by Illinois BIS, will cover what an ESOP is, why company valuation is important, financing an ESOP transaction as well as a discussion with an Illinois ESOP company.

For more information: Contact Mary Rose Hennessy at 630-505-0500 x 225

7:30 a.m. - Registration & Breakfast
8:00 - 9:30 a.m. - Presentation
9:30 - 10:00 a.m. - Discussion with Dave Goeltermann, CEO of KI Industries - an employee-owned company and manufacturer of decorative plastic component products for companies that place a high value on product aesthetics as well as stringent functional and dimensional integrity.

Dave Diehl, CEO, Prairie Capital Advisors
Ken Serwinski, Chairman, Prairie Capital Advisors
Richard Shuma, Managing Director, Prairie Capital Advisors
Greg Cook, Vice President, Prairie Capital Advisors
Start DateTimeCostSchedule
Jan 198:00 am - 4:30 pm (5 days)$2,200 ($1,320 with grant)* January 19, 26, February 2, 9 & 16

Description:   Illinois BIS offers a full spectrum of programs designed to enhance both the people and practical skills required to be an effective supervisor. This Supervisory Development program focuses on best practices regarding managing people in today's workplace. Topics include: The Role of the Leader, Problem-Solving, Communication, Building Trust, Resolving Conflicts, Coaching, Time Management, Teamwork, Legal Aspects and Diversity.

This forty-hour Certificate Program provides supervisors with the skills necessary to meet the challenges of fast-moving work environments by learning to effectively achieve results through others. The focus is on developing leadership skills that will motivate and energize the workforce.

1 - The Role of the Leader
2 - A3 Problem Solving
3 - Communication: The Key to Successful Leadership
4 - Building Trust and Commitment
5 - Resolving Conflicts
6 - Coaching for Higher Performance
7 - Planning, Time Management & Delegating
8 - Customer-Focused Teamwork
9 - Laws Every Supervisor Should Know
10 - Valuing Diversity

Who Should Attend: This program is designed for current and new supervisors responsible for implementing company strategies at the line management level.
Start DateTimeCostSchedule
Jan 238:00 am - 4:30 pm$350 (Lunch will be provided)This is a one-day workshop

Description:   Protect your Business! Things are changing in the way China will do business in the future. This seminar will focus on the critical information that you need to know to protect your ROI if you are doing any business in China. Illinois BIS is sponsoring a one-day, comprehensive workshop led by China business veteran Michael Sacharski who will sort out the nature and practice of China's evolving dual-tracked business system. This is a must-have perspective that companies need to achieve and sustain competitive advantage, sufficient ROI and overall company growth.

Modules include:
1. "Why We Fight": ROI
2. History and Trends Shaping U.S. - China Business Relations Past and Present
3. Analysis: How China's Business System Works at Home and Abroad: What You May Not Know
4. U.S. - China Business in the First-half of the 21st Century: What Is Changing and What Is Not

In this recent October of 2017, the Communist Party of China appointed Xi Jinping to a second five-year term as party general secretary and president of China. Xi starts his re-appointment having amassed power and status not seen since the days of Mao Zedong.

Xi has proclaimed the beginning of a Chinese "New Era" that portents dramatic changes to come including the way China does business with America. Some of these changes are already underway and will accelerate in scope and scale. However, many fundamental aspects of the way China does business are not changing. A unique binary Chinese business model is evolving.

It is incumbent upon the agile U.S. CEO to know the nature of this binary combination and how the two forces of "change" and "no change" are producing a unique interactive "push-pull" relationship. Without this knowledge doing business with China will become befuddling and problematic even for experienced China business hands.
Start DateTimeCostSchedule
Jan 258:00 am - 4:30 pm$9,900 ($5,940 with grant)*January 25, 26
February 1, 2, 8, 9, 15, 16, 22, 23
March 1, 2, 8, 9, 15, 16, 22, 23, 29, 30

Description:   The Lean and Six Sigma methodologies work together as a combined long-term business strategy that can produce exceptional results. The purpose of the Lean Six Sigma Black Belt Certification program is to prepare Team leaders to lead and implement improvement projects using the proven DMAIC methodology, and Lean Tools.

The training includes 160 hours of classroom time, with hands-on, demanding and thorough instruction. During training, Lean Six Sigma Black Belt participants work on an actual identified management-approved project that can realize at least $100,000 in cost savings to the organization. The instructional design process involves learning a technique and then applying it to the working project.

The class is instructor-led and offers numerous exercises and examples designed to help the participant learn tools and techniques to eliminate waste and improve productivity, and to achieve lasting financial results.
Start DateTimeCostSchedule
Jan 308:00 am - 12:00 pm$150This is a half-day workshop

Description:   Harassment is unwelcome conduct that is based on race, color, religion, sex (including pregnancy), national origin, age, or disability. Harassment is a form of employment discrimination that violates Title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act of 1967, and the Americans with Disabilities Act of 1990. Prevention is the best tool to eliminate harassment in the workplace. Learn the necessary steps to take to prevent and correct unlawful harassment in your workplace.

Topics include:
  • The EEOC Definition
  • The Laws Behind Harassment
  • Impact of Workplace Harassment
  • The Company's Harassment Policy
  • Sexual Harassment
  • Forms of Sexual Harassment
  • The Types of Sexual Harassment
  • "Reasonable Person" Standard
  • Self-Awareness
  • At-Risk Behavior
  • Dealing with Harassment
  • What All Employees Can Do


Start DateCourse / Workshop
Start DateTimeCostSchedule
Feb 018:00 am - 4:30 pm (2 days)$600February 1 & 2

Description:   This training is designed for individuals who have little to no experience managing projects, those who feel the need to strengthen their project management skill sets, and those who support project managers and project teams. Participants will learn how to: assess the project's environment to determine the right tools to use when managing the project, plan a project to achieve success and use important tools to successfully manage, execute, and control the project.

Topics include:
  • Defining success in project management
  • Understanding what can go wrong in a project, and their causes
  • Assessing the project to determine appropriate tools, based on risk factors
  • Identifying the appropriate tools to use, based on the project's risk factors
Start DateTimeCostSchedule
Feb 068:00 am - 4:30 pm (2 days)$640February 6 & 13

Description:   The ability to write clear, concise reports, procedures, instructions, and other technical documents is essential for successful businesses. This training will enable you to: Plan and write a variety of technical documents, Communicate easily with nontechnical audiences, and Write clearly, concisely, and correctly.

Topics include:
  • Getting Started
  • Writing Technical Definitions
  • Organizing Effectively
  • Executive Summaries
  • Inductive and Deductive Reasoning
  • Grammar and Style
  • Design and Layout
  • Using Microsoft Word and PowerPoint
Start DateTimeCostSchedule
Feb 068:00 am - 4:30 pm (6 days)$2,900 ($1,740 with grant)*February 6, 13, 20, 27, March 6, 13

Description:   Six Sigma Green Belt Training is a hands-on program designed for those team members who will actually implement the projects identified as improvement opportunities. This class will teach you how to apply the DMAIC process to your own work processes. Homework assignments may include implementation of the project at your company site.

This course introduces the application of DMAIC - Define, Measure, Analyze, Improve and Control to solve problems and improve processes. The course introduces the participants to a hands-on learning experience that will give them the tools and knowledge necessary to get significant results from their problem solving efforts.

Overview of DMAIC:
  • Be able to identify the steps and proper progression of DMAIC
  • Understand the outputs necessary for each step
  • Gain an idea of the various tools used for each step
Start DateTimeCostSchedule
Feb 098:00 am - 1:00 pm$125This is a half-day course

Description:   This course, taught by an AHA certified instructor, teaches participants to recognize medical emergencies and make appropriate decisions for treatment until advanced medical care can arrive. Participants will learn the vital information and techniques needed to treat an individual who is injured, sick, or having a cardiac or airway emergency.

Program completers will receive the American Heart Association Heartsaver First Aid, CPR, AED card.

The course is updated with the new science from the 2015 AHA Guidelines Update for Cardiopulmonary Resuscitation and Emergency Cardiovascular Care.
Start DateTimeCostSchedule
Feb 198:00 am - 4:30 pm (3 days)$1,300 ($780 with grant)*February 19, 20 & 21

Description:   This three-day training provides the knowledge necessary to audit a Quality Management System based on ISO 9001:2015. The auditing methodology presented is based upon ISO 19011, Guidelines for Auditing Management Systems. Participants will receive a copy of the ISO 9001:2015 Standard.

  • Intro
  • Quality Systems
  • ISO 9001 Principals Team Exercise
  • QMS Requirements
  • Exercise to Understand the Standard
  • Internal Auditor Qualifications
  • Steps of Auditing
  • Process Approach to Auditing
  • Team Mock Audit
  • Summary, Review, Q&A
  • Final Exam
Who Should Attend: Anyone involved in the auditing, maintaining or supervising of ISO Management Systems, staff responsible for conducting internal audits, and those who monitor management system performance.
Start DateTimeCostSchedule
Feb 218:00 am - 4:30 pm$9,500
(Grant funding may be available for eligible companies)
February 21, 28, March 14
April 4, 18, 25
May 2, 9, 16 & TBD
June 6, 13, 20 & 27

Description:   Who will lead the future in your business? This 6-month Executive Leadership Program is designed to enhance the knowledge and skills of the next-generation of leaders in a manufacturing organization.

Participants will learn to maximize team productivity, drive breakthrough innovation, and secure a competitive edge for your company. Through hands-on exercises and dynamic discussions, they will learn key concepts and leadership best practices to help to master complex challenges and capitalize on emerging opportunities. They will learn to build on their strengths, encourage introspection and self-discovery and apply what they learn immediately back at work.

Sessions will tie leadership development to real on-the-job projects that have a true business impact. This leadership-development program requires participants to apply their learnings directly in their organizations to address high-priority needs, i.e. accelerating a new product launch, negotiating an external collaboration, developing a new digital-marketing strategy or turning around a sales region.

Each participant will be required to have a company mentor to oversee, coach and guide the participant throughout the year-long program and participants must come prepared with a project that will provide support to apply the new learning.

Participants will be exposed to key concepts in all major business functions of a manufacturing company. Given the pace of change today, adapting systems, processes and culture that can support continuous improvement and transformational culture is critically important for the future growth and success of manufacturing organizations.

This program is designed for high-performing managers who are being groomed for leadership positions. The sponsoring company must identify an internal mentor and a strategic project for the participant to complete during the year practicing the new skills.
Start DateTimeCostSchedule
Feb 238:00 am - 4:30 pm$300This is a one-day workshop

Description:   Employees who demonstrate outstanding and professional customer service skills can greatly enhance customer satisfaction and customer loyalty. Participants will learn the skills and winning strategies needed to successfully interact with internal and external customers. Topics include: The Business Value of Customer Service, Communication Styles and Strategies, Dealing with Difficult Customers.

Topics include:
  • Learn how to build rapport with customers on the phone and in person
  • Understand the value and importance of sincerity and integrity in dealing with customers.
  • Develop strategies for working effectively with other people by identifying and understanding their styles and how they like to be treated.
  • Learn how to listen and ask questions to understand Customer needs.
  • Enhance your effectiveness in identifying and handling difficult behaviors displayed by peers, supervisors or customers.
  • Develop strategies for dealing with difficult styles, and learn techniques for communicating.
Start DateTimeCostSchedule
Feb 238:00 am - 2:30 pm$250This is a one-day workshop

Description:   The overall goal of this training session is to provide guiding principles and strategies to recognize potential threats at the workplace. Case studies of intruder incidents and their outcomes are examined.

  • Examine and discuss the frequency of incidents of intruder related violence in the workplace
  • Identify and recognize risk factors that are inherent to the workplace
  • Examine similarities of bomb threats and bombing incidents
  • Discuss the roles of the company emergency response team and the role of the emergency responders
  • Discuss and review after action conditions and lessons learned following an active shooting incident
  • Review and discuss current methodology for dealing with an intruder at their workplace
Start DateTimeCostSchedule
Feb 268:00 am - 4:30 pm (5 days)$2,000 ($1,200 with grant)*February 26, 27, 28, March 1 & 2

Description:   The new automotive QMS Standard, IATF 16949:2016, requires a documented process to verify that internal auditors are competent. The Standard also identifies the required competencies for Quality Management System Internal Auditors, Manufacturing Process Auditors, Product Auditors, and Second-Party Auditors (now REQUIRED for supplier evaluation) specifically:

  1. Understanding the automotive process approach for auditing, including risk-based thinking
  2. Understanding applicable customer-specific requirements
  3. Understanding applicable ISO 9001:2015 and IATF 16949:2016 requirements
  4. Understanding applicable core tools
  5. Understanding how to plan, conduct, report and close out audit findings
Any audits performed for the transition to IATF 16949 must be performed by auditors with these competencies or they will not be recognized by the Certification Body. This training will provide the necessary competencies for auditors. After successful completion of the training and passing the final examination, participants will receive a certificate showing evidence of required competence for internal quality management system auditors as described in IATF 16949:2016, Clause 7.2.3, items a) through e).

The instructor for this training is Global Exemplar Certified to ISO 9001 and IATF 16949, including Auditor and Audit Team Leader.

Training Agenda:
  • ISO 9001:2015 and IATF 16949:2016 Requirements
  • Auditing Customer-Specific Requirements
  • How to Perform Internal Audits, including Automotive Process Approach to Auditing, Risk-Based Thinking, Planning, Conducting, Reporting and Closing Out Audit Findings, per ISO 19011 and IATF Certification Scheme for IATF 16949. Includes Mock Audit Exam.
  • Auditing AIAG Core Tools
  • Case Studies, and Comprehensive Final Examination