Course & Workshop Schedule

Current public courses and workshops are listed below. Click on the title for details / descriptions. For further information, contact Kevin Hogan at (630) 505-0500 ext. 228.

* Illinois BIS may have grant funding for eligible companies. Contact us for information.


Start DateCourse / Workshop
Start DateTimeCostSchedule
Feb 238:00 am - 4:30 pm$9,500
(Grant funding may be available for eligible companies)
February 23, 28, March 14
April 4, 18, 25
May 2, 9, 16 & TBD
June 6, 13, 20 & 27

Description:   Who will lead the future in your business? This 6-month Executive Leadership Program is designed to enhance the knowledge and skills of the next-generation of leaders in a manufacturing organization.

Participants will learn to maximize team productivity, drive breakthrough innovation, and secure a competitive edge for your company. Through hands-on exercises and dynamic discussions, they will learn key concepts and leadership best practices to help to master complex challenges and capitalize on emerging opportunities. They will learn to build on their strengths, encourage introspection and self-discovery and apply what they learn immediately back at work.

Sessions will tie leadership development to real on-the-job projects that have a true business impact. This leadership-development program requires participants to apply their learnings directly in their organizations to address high-priority needs, i.e. accelerating a new product launch, negotiating an external collaboration, developing a new digital-marketing strategy or turning around a sales region.

Each participant will be required to have a company mentor to oversee, coach and guide the participant throughout the year-long program and participants must come prepared with a project that will provide support to apply the new learning.

Participants will be exposed to key concepts in all major business functions of a manufacturing company. Given the pace of change today, adapting systems, processes and culture that can support continuous improvement and transformational culture is critically important for the future growth and success of manufacturing organizations.

This program is designed for high-performing managers who are being groomed for leadership positions. The sponsoring company must identify an internal mentor and a strategic project for the participant to complete during the year practicing the new skills.
Start DateTimeCostSchedule
Feb 268:00 am - 4:30 pm (5 days)$2,000 ($1,200 with grant)*
Participants are expected to provide their own copies of
ISO 9001:2015 and IATF 16949:2016
February 26, 27, 28, March 1 & 2

Description:   The new automotive QMS Standard, IATF 16949:2016, requires a documented process to verify that internal auditors are competent. The Standard also identifies the required competencies for Quality Management System Internal Auditors, Manufacturing Process Auditors, Product Auditors, and Second-Party Auditors (now REQUIRED for supplier evaluation) specifically:

  1. Understanding the automotive process approach for auditing, including risk-based thinking
  2. Understanding applicable customer-specific requirements
  3. Understanding applicable ISO 9001:2015 and IATF 16949:2016 requirements
  4. Understanding applicable core tools
  5. Understanding how to plan, conduct, report and close out audit findings
Any audits performed for the transition to IATF 16949 must be performed by auditors with these competencies or they will not be recognized by the Certification Body. This training will provide the necessary competencies for auditors. After successful completion of the training and passing the final examination, participants will receive a certificate showing evidence of required competence for internal quality management system auditors as described in IATF 16949:2016, Clause 7.2.3, items a) through e).

The instructor for this training is Global Exemplar Certified to ISO 9001 and IATF 16949, including Auditor and Audit Team Leader.

Training Agenda:
  • ISO 9001:2015 and IATF 16949:2016 Requirements
  • Auditing Customer-Specific Requirements
  • How to Perform Internal Audits, including Automotive Process Approach to Auditing, Risk-Based Thinking, Planning, Conducting, Reporting and Closing Out Audit Findings, per ISO 19011 and IATF Certification Scheme for IATF 16949. Includes Mock Audit Exam.
  • Auditing AIAG Core Tools
  • Case Studies, and Comprehensive Final Examination


Start DateCourse / Workshop
Start DateTimeCostSchedule
Mar 028:00 am - 4:30 pm$300This is a one-day workshop

Description:   View Lean as an overall strategy to operating your business, and understand how to introduce the concept of Lean at all levels of the organization. A simulation will point out how the transformation will take place.

In this workshop, you will learn about lean tools by applying them in a simulation to reduce waste and improve overall operations. You will also understand how lean is fundamentally different from mass production. Finally, you will learn some key requirements for your organization to be successful with lean.

  • Intro to Lean Thinking
  • Value & Waste
  • 5S, Flow & Setup Reduction
  • Takt Time & Level Loading, Visual Controls, Mistake Proofing and Pull
  • Standard Work & Process Metrics
Using a mixture of lectures, discussions, and a simulation, this workshop is designed for individuals and teams that want to gain a better understanding of the components and underlying philosophy of lean, and how the elements and philosophy work together to create a Lean Enterprise.
Start DateTimeCostSchedule
Mar 058:00 am - 4:30 pm$300This is a one-day workshop

Description:   This training provides participants with an introduction to advanced quality planning and control plans. Participants will gain the tools and techniques needed to develop and document advanced quality planning in design and manufacturing and understand the elements and requirements for advanced quality planning and control plans.

Learn how to determine customer needs and expectations and ensure that the design and manufacturing processes meet those needs; and prepare a system for compliance.

What You Will Learn:
  • Determine Customer's needs
  • Design the product
  • Design the process
  • Validate the product and process
  • Feedback, assessment, improvement
Who Should Attend: This training is intended for companies that require a documented quality system meeting all quality management system requirements.
Start DateTimeCostSchedule
Mar 088:00 am - 4:30 pm$300This is a one-day workshop

Description:   The impact that hiring the right (or wrong) person can have is immense. Just one bad hiring decision can add significant cost to an organization - around 1.5 times that person's total compensation. Learn how to improve your hiring process and find the best people for your organization.

Topics include:

Job Posting
• Define capabilities for the role, post to the right job boards, add photos and video, predict hiring timeframes - Sell your organization to attract the best candidates
• Build a robust internal referral system

Interviewing Skills
• Discover which people on your interview team make the best decisions. Gain a feedback loop of insights that elevates hiring quality
• Ask the right questions to find the best talent - Define the questions that will best bring out the qualities you are looking for in the candidate
• Ask the right questions legally
• Conduct Behavioral based interviewing to assess the candidate's thinking skills and experience

Documenting And Rating Candidate Skills
• Define and measure the selection process

Practicing the New Interviewing Skills
Start DateTimeCostSchedule
Mar 128:00 am - 4:30 pm$300This is a one-day workshop

Description:   Participants will learn the logic behind FMEA. This one-day workshop provides participants with an understanding of FMEAs (Failure Mode and Effect Analysis) and how to get the most out of them.

An FMEA can be described as a systematic group of activities intended to:
1) recognize and evaluate the potential failure of a product/process and the effects of that failure,
2) identify actions that could eliminate or reduce the chance of the potential failure occurring, and
3) document the entire process. This course provides the knowledge and general guidance in the application of the FMEA technique (Design and/or Process).

Key Topics:
  • Overview - Risk Analysis
  • Where Does FMEA Come From - Types of FMEA's
  • What Happens Before The FMEA?
  • Benefits of FMEA's
  • Function, Failure Mode, Cause and Effect
  • Process FMEA's
  • RPN Calculation and Thresholds
  • Design FMEA
  • Rating The Failures: Severity, Occurrence, and Detection
  • What Happens After The FMEA?
  • Improving RPN's
  • Summary
Who Should Attend: Anyone involved with manufacturing, product design, reliability, testing, quality, development, logistics/support, product assurance/design assurance, materials, and their management or anyone responsible for the design and development of manufacturing, assembly or service processes in the completion of a Design or Process FMEA.
Start DateTimeCostSchedule
Mar 158:00 am - 12:00 pm$150This is a half-day workshop

Description:   Today, companies are more reliant on technology than ever before, but as technology grows, so do the risks of cyber threats. Organizations often find themselves questioning if they are adequately prepared to combat these cyber security threats, most often, the answer is no. Cyber threats can lead to a compromised infrastructure or even a data breach, which can devastate corporate finances and reputation. Is your company adequately prepared to address these daily cyber security threats?

An informative half-day Cyber Security Workshop to help organizations tackle the complexity of today's cyber threats. This workshop will improve the overall security posture of the attendee's corporate environment.

Topics include:
  • review best practices
  • discuss current cyber threats and attack methods
  • how to implement "quick-fix" safe guards against cyber threats
  • how to raise the security awareness among staff
Who Should Attend:
Any interested staff from small to medium sized organizations that are concerned about the impact of cyber-attacks on their business, and how they can add a layer of protection to their company.
Start DateTimeCostSchedule
Mar 168:00 am - 4:30 pm$300This is a one-day workshop

Description:   Learn about 52 validated best practices that define a total lean implementation, including the conditions that must exist in an organization as a prerequisite for effective long term lean results.

Experts in lean say that 80% of lean is adopting a new culture in the organization, and 20% is using the tools of lean. Participants will learn about 52 validated best practices that define a total lean implementation, including the conditions that must exist in an organization as prerequisites for effective long term lean results. Hands-on exercises will help to enhance your understanding of this Lean standard and how to assess an organization. Included is a comparison of Lean to ISO 9001 Quality Management Systems Requirements, the Malcolm Baldrige Criteria, and the Shingo Prize Criteria.

Topics include:
  • How Did the Lean Companies Get There?
  • How Was SAE J4000 Created?
  • Lean Transformation Task Areas
  • J4000 Elements
  • J4001 Survey Assessment Tool
  • Levels of Implementation
  • Assessment Comparison
  • Lean Prerequisites
  • SAE Research Report RR-003
Who Should Attend: Those employees responsible for assessing and preparing their organization for a lean implementation.
Start DateTimeCostSchedule
Mar 198:00 am - 4:30 pm$300This is a one-day workshop

Description:   ISO 45001, Occupational Health and Safety Management Systems - Requirements with Guidance for Use, is making its way through the final draft stage, on schedule for release as an International Standard in early 2018. Replacing the existing Occupational Health and Safety Standard OHSAS 18001, this document goes beyond the OSHA requirements to address the leadership side of safety. It follows the new Annex SL High Level Structure format to allow easier integration with ISO 9001:2015.

This workshop will provide valuable insight for anyone currently required to conform to OHSAS 18001, and for organizations interested in creating a seamless management system to address workplace health and safety. The major details of ISO/DIS 45001 will be covered through discussion and group exercises. Participants must bring their own copy of the ISO 45001 standard.

  • High level overview of 29 CFR 1910 Occupational Safety and Health Standards, better known as OSHA regulations
  • High level overview of OHSAS 18001:2007, Occupational Health and Safety Management Systems - Requirements, which will be withdrawn when ISO 45001 is issued
  • History of ISO 45001
  • Key definitions
  • Review of ISO/FDIS 45001 Details by Section
Start DateTimeCostSchedule
Mar 198:00 am - 4:30 pm (2 days)$600March 19 & 20

Description:   Learn a systematic method to identify the true root causes and implement permanent corrective actions, understand the difference between solving a problem and identifying the root cause of that problem, learn a proven step-by-step methodology that will make your analytical skills more effective and efficient and have the ability to critique and support root cause analysis carried out by others.

You will learn a basic, systematic problem solving model and how to apply it to your own organization. Participants will learn how to identify the true root cause(s) of problems and eliminate them permanently.

Key Topics:

1. Problem Solving Investigation vs. Root Cause Analysis - What's the difference?

2. The Defect Cycle - What it is and how to break it permanently

3. Systematic Problem Solving Process:
  • Admit/Identify Problem Exists and Establish a Team
  • Clearly Define and Describe the Problem
  • Take Interim Action
  • Brainstorming - Cause & Effect
  • Identify and Agree on Countermeasures/Solution(s)
  • Implement Countermeasures/Solution(s)
  • Follow-up
  • Recognize & Congratulate the Team
4. Additional Problem Solving Tools

Who should attend: Any employees who are required to perform root cause analysis, troubleshoot, and conduct problem solving, including engineering, quality, operations, manufacturing, IT, customer service, and maintenance.
Start DateTimeCostSchedule
Mar 308:00 am - 4:30 pm$300This is a one-day workshop

Description:   Lean is best implemented when the people closest to the work identify and eliminate problems using a structured team process. Learn how to harness the power of A3 problem solving, an extremely simple tool, used by Toyota, to empower every employee to solve problems, using a simple model and reporting method.

In this workshop, participants will learn the A3 Process to help engage in collaborative, in-depth problem-solving. The A3 approach drives problem-solvers to address the root causes of problems which surface every day. The A3 Process can be used for almost any situation. When used properly, the chances of success improve dramatically.

  • Symptom Approach vs. Root Causes
  • Improving your Management System
  • Fix the Output - 3 C's!
  • Communicate
  • Fix the Management System
  • What is an A3?
  • A3 Sections
  • The A3 Report - Step by Step
  • Problem Statement
  • Tool Review
  • 5 Ws 3 Hs
  • Focusing the Problem Statement - Extent of the Problem
  • Cause and Effect
  • Types of Causes
  • 5 Why's
  • Goals and Targets
  • Four Basic Components
  • Purpose of Brainstorming
  • Implementing Countermeasures
  • Develop an Action Plan
  • Implementation Plan
  • Follow Up - Lessons Learned
  • Close Issue
  • Congratulate the Team
Who Should Attend: This workshop is for employees at all levels required to troubleshoot, make decisions and implement plans. Particularly well suited for engineering, quality, operations, manufacturing, IT, customer service, maintenance, marketing and sales.


Start DateCourse / Workshop
Start DateTimeCostSchedule
Apr 058:00 am - 4:30 pm (2 days)$600April 5 & 6

Description:   Statistical Process Control is a powerful tool that can be used to predict percent conformance to specifications and help improve quality throughout a company. Learn a straightforward approach to setting up and maintaining an effective SPC program in your company. Participants will be able to apply these techniques immediately.

SPC can be applied whether you operate in a long or short run environment.

Key Topics:
  • Introduction to Statistical Process Control
  • Predicting Percent Conformance
  • Process Potential and Capability Studies
  • Traditional and Short Run Variable Charting
  • Traditional and Short Run Attribute Charting
  • Pattern Analysis
Who Should Attend: This class is intended for Quality Engineers, Technicians, Managers, Engineers, Engineering Technicians, Manufacturing Engineers, Production Managers, and Supervisors
Start DateTimeCostSchedule
Apr 138:00 am - 4:30 pm$300This is a one-day workshop

Description:   Thorough implementation of visual controls and 5S is a requirement of any lean operation. Learn how to develop routines that maintain organization and orderliness - essential to a smooth and efficient flow of activities.

Zero defects cannot be achieved if a process relies on inspections and sorting. Learn how to create processes where the chance of making errors is eliminated using simple error-proofing techniques.

This class is part of our Lean Operations Series:
  1. Lean Overview
  2. Creating a Lean Culture
  3. A3 Problem Solving
  4. 5S / Mistake Proofing
  5. Set Up Reduction / Total Productive Maintenance
  6. Value Stream Mapping / Running a Rapid Improvement Event
Start DateTimeCostSchedule
Apr 188:00 am - 12:00 pm$150This is a half-day workshop

Description:   Harassment is unwelcome conduct that is based on race, color, religion, sex (including pregnancy), national origin, age, or disability. Harassment is a form of employment discrimination that violates Title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act of 1967, and the Americans with Disabilities Act of 1990. Prevention is the best tool to eliminate harassment in the workplace. Learn the necessary steps to take to prevent and correct unlawful harassment in your workplace.

Topics include:
  • The EEOC Definition
  • The Laws Behind Harassment
  • Impact of Workplace Harassment
  • The Company's Harassment Policy
  • Sexual Harassment
  • Forms of Sexual Harassment
  • The Types of Sexual Harassment
  • "Reasonable Person" Standard
  • Self-Awareness
  • At-Risk Behavior
  • Dealing with Harassment
  • What All Employees Can Do
Start DateTimeCostSchedule
Apr 208:00 am - 4:30 pm (5 days)$2,200 ($1,320 with grant)* April 20, 27, May 4, 11 & 18

Description:   Illinois BIS offers a full spectrum of programs designed to enhance both the people and practical skills required to be an effective supervisor. This Supervisory Development program focuses on best practices regarding managing people in today's workplace. Topics include: The Role of the Leader, Problem-Solving, Communication, Building Trust, Resolving Conflicts, Coaching, Time Management, Teamwork, Legal Aspects and Diversity.

This forty-hour Certificate Program provides supervisors with the skills necessary to meet the challenges of fast-moving work environments by learning to effectively achieve results through others. The focus is on developing leadership skills that will motivate and energize the workforce.

1 - The Role of the Leader
2 - A3 Problem Solving
3 - Communication: The Key to Successful Leadership
4 - Building Trust and Commitment
5 - Resolving Conflicts
6 - Coaching for Higher Performance
7 - Planning, Time Management & Delegating
8 - Customer-Focused Teamwork
9 - Laws Every Supervisor Should Know
10 - Valuing Diversity

Who Should Attend: This program is designed for current and new supervisors responsible for implementing company strategies at the line management level.
Start DateTimeCostSchedule
Apr 208:00 am - 2:30 pm$250This is a one-day workshop

Description:   The overall goal of this training session is to provide guiding principles and strategies to recognize potential threats at the workplace. Case studies of intruder incidents and their outcomes are examined.

  • Examine and discuss the frequency of incidents of intruder related violence in the workplace
  • Identify and recognize risk factors that are inherent to the workplace
  • Examine similarities of bomb threats and bombing incidents
  • Discuss the roles of the company emergency response team and the role of the emergency responders
  • Discuss and review after action conditions and lessons learned following an active shooting incident
  • Review and discuss current methodology for dealing with an intruder at their workplace
Start DateTimeCostSchedule
Apr 208:00 am - 4:30 pm$300This is a one-day workshop

Description:   This training provides participants with an understanding of the new 4th edition of PPAP published by the automobile industry. Topics include: the purpose and intent of PPAP, a detailed review of the specific requirements and PPAP submission status.

You will learn the relationship between PPAP and quality planning, running parts for PPAP evaluation, detailed review of the specific requirements for PPAP, customer notification and submission requirements for product and process changes, understanding PPAP submission status and more.

Training Objective:
  • Provide an understanding of the intent of each step of the PPAP process to all employees involved.
  • Gain familiarity with the PPAP fourth edition manual for ongoing reference.
  • Relate company-specific objectives with PPAP
  • Process Approach Review
  • Source of PPAP - APQP
  • PPAP in ISO/TS 16949
  • Purpose of PPAP
  • PPAP Process Requirements in Detail
  • Customer-Specific Requirements and Appendices
Who Should Attend: Anyone doing business in the automotive, or truck industries including plant managers, quality managers and technicians, supplier quality engineers, internal auditors, ISO team members, manufacturing engineers, design engineers, purchasing managers, etc.
Start DateTimeCostSchedule
Apr 278:00 am - 4:30 pm$300This is a one-day workshop

Description:   True flexibility means being able to change over at a moments notice without adding costs. Learn how to reduce lot sizes by reducing set up time.

Total Productive Maintenance (TPM) seeks to maximize equipment effectiveness by applying aspects of periodic, preventive, and autonomous maintenance. Lean Maintenance focuses on optimization of the maintenance process, is lead by maintenance managers, and is implemented by the maintenance employees. Lean Maintenance strategies can be applied today to provide immediate improvements and return on investment.

This class is part of our Lean Operations Series:
  1. Lean Overview
  2. Creating a Lean Culture
  3. A3 Problem Solving
  4. 5S / Mistake Proofing
  5. Set Up Reduction / Total Productive Maintenance
  6. Value Stream Mapping / Running a Rapid Improvement Event


Start DateCourse / Workshop
Start DateTimeCostSchedule
May 118:00 am - 4:30 pm$300This is a one-day workshop

Description:   The starting point of the lean journey, creating the current state value stream map helps you "see" where to focus your attention to ensure improvement activities truly create continuous flow from supplier to customer.

A Lean Event is a way to accelerate the lean implementation process by using a focused group of people on a team to improve on cost, time and space for a particular product or process, with a one-week deadline. Learn how to effectively plan and facilitate Kaizen events for your company.

This class is part of our Lean Operations Series:
  1. Lean Overview
  2. Creating a Lean Culture
  3. A3 Problem Solving
  4. 5S / Mistake Proofing
  5. Set Up Reduction / Total Productive Maintenance
  6. Value Stream Mapping / Running a Rapid Improvement Event