Course & Workshop Schedule

Current public courses and workshops are listed below. Click on the title for details / descriptions. For further information, contact Kevin Hogan at (630) 505-0500 ext. 228.

* Illinois BIS may have grant funding for eligible companies. Contact us for information.

August

Start DateCourse / Workshop
Start DateTimeCostSchedule
Aug 038:00 am - 4:30 pm$300This is a one-day workshop

Description:   View Lean as an overall strategy to operating your business, and understand how to introduce the concept of Lean at all levels of the organization. A simulation will point out how the transformation will take place.

In this workshop, you will learn about lean tools by applying them in a simulation to reduce waste and improve overall operations. You will also understand how lean is fundamentally different from mass production. Finally, you will learn some key requirements for your organization to be successful with lean.

Topics:
  • Intro to Lean Thinking
  • Value & Waste
  • 5S, Flow & Setup Reduction
  • Takt Time & Level Loading, Visual Controls, Mistake Proofing and Pull
  • Standard Work & Process Metrics
Using a mixture of lectures, discussions, and a simulation, this workshop is designed for individuals and teams that want to gain a better understanding of the components and underlying philosophy of lean, and how the elements and philosophy work together to create a Lean Enterprise.
Start DateTimeCostSchedule
Aug 038:00 am - 4:30 pm (6 days)$2,600 ($1,560 with grant)*August 3, 10, 17, 31, September 5 & 14

Description:   Six Sigma Green Belt Training is a hands-on program designed for those team members who will actually implement the projects identified as improvement opportunities. This class will teach you how to apply the DMAIC process to your own work processes. Homework assignments may include implementation of the project at your company site.

This course introduces the application of DMAIC - Define, Measure, Analyze, Improve and Control to solve problems and improve processes. The course introduces the participants to a hands-on learning experience that will give them the tools and knowledge necessary to get significant results from their problem solving efforts.

Overview of DMAIC:
  • Be able to identify the steps and proper progression of DMAIC
  • Understand the outputs necessary for each step
  • Gain an idea of the various tools used for each step
Start DateTimeCostSchedule
Aug 068:00 am - 4:30 pm (5 days)$2,200 ($1,320 with grant)*August 6, 13, 27, September 4 & 10

Description:   Illinois BIS offers a full spectrum of programs designed to enhance both the people and practical skills required to be an effective supervisor. This Supervisory Development program focuses on best practices regarding managing people in today's workplace. Topics include: The Role of the Leader, Problem-Solving, Communication, Building Trust, Resolving Conflicts, Coaching, Time Management, Teamwork, Legal Aspects and Diversity.

This forty-hour Certificate Program provides supervisors with the skills necessary to meet the challenges of fast-moving work environments by learning to effectively achieve results through others. The focus is on developing leadership skills that will motivate and energize the workforce.

Topics:
1 - The Role of the Leader
2 - A3 Problem Solving
3 - Communication: The Key to Successful Leadership
4 - Building Trust and Commitment
5 - Resolving Conflicts
6 - Coaching for Higher Performance
7 - Planning, Time Management & Delegating
8 - Customer-Focused Teamwork
9 - Laws Every Supervisor Should Know
10 - Valuing Diversity

Who Should Attend: This program is designed for current and new supervisors responsible for implementing company strategies at the line management level.
Start DateTimeCostSchedule
Aug 108:00 am - 4:30 pm$300This is a one-day workshop

Description:   This training provides participants with an introduction to advanced quality planning and control plans. Participants will gain the tools and techniques needed to develop and document advanced quality planning in design and manufacturing and understand the elements and requirements for advanced quality planning and control plans.

Learn how to determine customer needs and expectations and ensure that the design and manufacturing processes meet those needs; and prepare a system for compliance.

What You Will Learn:
  • Determine Customer's needs
  • Design the product
  • Design the process
  • Validate the product and process
  • Feedback, assessment, improvement
Who Should Attend: This training is intended for companies that require a documented quality system meeting all quality management system requirements.
Start DateTimeCostSchedule
Aug 178:00 am - 4:30 pm$300This is a one-day workshop

Description:   Learn about 52 validated best practices that define a total lean implementation, including the conditions that must exist in an organization as a prerequisite for effective long term lean results.

Experts in lean say that 80% of lean is adopting a new culture in the organization, and 20% is using the tools of lean. Participants will learn about 52 validated best practices that define a total lean implementation, including the conditions that must exist in an organization as prerequisites for effective long term lean results. Hands-on exercises will help to enhance your understanding of this Lean standard and how to assess an organization. Included is a comparison of Lean to the Shingo Prize Criteria.

Topics include:
  • How Did the Lean Companies Get There?
  • How Was SAE J4000 Created?
  • Lean Transformation Task Areas
  • J4000 Elements
  • J4001 Survey Assessment Tool
  • Levels of Implementation
  • Assessment Comparison
  • Lean Prerequisites
Who Should Attend: Those employees responsible for assessing and preparing their organization for a lean implementation.
Start DateTimeCostSchedule
Aug 278:00 am - 4:30 pm (3 days)$1,300 ($780 with grant)*
Participants will receive a copy of the ISO 9001:2015 Standard
August 27, 28 & 29

Description:   This three-day training provides the knowledge necessary to audit a Quality Management System based on ISO 9001:2015. The auditing methodology presented is based upon ISO 19011, Guidelines for Auditing Management Systems.

Topics:
  • Intro
  • Quality Systems
  • ISO 9001 Principals Team Exercise
  • QMS Requirements
  • Exercise to Understand the Standard
  • Internal Auditor Qualifications
  • Steps of Auditing
  • Process Approach to Auditing
  • Team Mock Audit
  • Summary, Review, Q&A
  • Final Exam
Who Should Attend: Anyone involved in the auditing, maintaining or supervising of ISO Management Systems, staff responsible for conducting internal audits, and those who monitor management system performance.
Start DateTimeCostSchedule
Aug 308:00 am - 4:30 pm (2 days)$600August 30 & 31

Description:   Learn a systematic method to identify the true root causes and implement permanent corrective actions, understand the difference between solving a problem and identifying the root cause of that problem, learn a proven step-by-step methodology that will make your analytical skills more effective and efficient and have the ability to critique and support root cause analysis carried out by others.

You will learn a basic, systematic problem solving model and how to apply it to your own organization. Participants will learn how to identify the true root cause(s) of problems and eliminate them permanently.

Key Topics:

1. Problem Solving Investigation vs. Root Cause Analysis - What's the difference?

2. The Defect Cycle - What it is and how to break it permanently

3. Systematic Problem Solving Process:
  • Admit/Identify Problem Exists and Establish a Team
  • Clearly Define and Describe the Problem
  • Take Interim Action
  • Brainstorming - Cause & Effect
  • Identify and Agree on Countermeasures/Solution(s)
  • Implement Countermeasures/Solution(s)
  • Follow-up
  • Recognize & Congratulate the Team
4. Additional Problem Solving Tools

Who should attend: Any employees who are required to perform root cause analysis, troubleshoot, and conduct problem solving, including engineering, quality, operations, manufacturing, IT, customer service, and maintenance.

September

Start DateCourse / Workshop
Start DateTimeCostSchedule
Sep 078:00 am - 4:30 pm$300This is a one-day workshop

Description:   Lean is best implemented when the people closest to the work identify and eliminate problems using a structured team process. Learn how to harness the power of A3 problem solving, an extremely simple tool, used by Toyota, to empower every employee to solve problems, using a simple model and reporting method.

In this workshop, participants will learn the A3 Process to help engage in collaborative, in-depth problem-solving. The A3 approach drives problem-solvers to address the root causes of problems which surface every day. The A3 Process can be used for almost any situation. When used properly, the chances of success improve dramatically.

Topics:
  • Symptom Approach vs. Root Causes
  • Improving your Management System
  • Fix the Output - 3 C's!
  • Communicate
  • Fix the Management System
  • What is an A3?
  • A3 Sections
  • The A3 Report - Step by Step
  • Problem Statement
  • Tool Review
  • 5 Ws 3 Hs
  • Focusing the Problem Statement - Extent of the Problem
  • Cause and Effect
  • Types of Causes
  • 5 Why's
  • Goals and Targets
  • Four Basic Components
  • Purpose of Brainstorming
  • Implementing Countermeasures
  • Develop an Action Plan
  • Implementation Plan
  • Follow Up - Lessons Learned
  • Close Issue
  • Congratulate the Team
Who Should Attend: This workshop is for employees at all levels required to troubleshoot, make decisions and implement plans. Particularly well suited for engineering, quality, operations, manufacturing, IT, customer service, maintenance, marketing and sales.
Start DateTimeCostSchedule
Sep 128:00 am - 4:30 pm$4,500 with grant*September 12, 19, 26,
October 3, 10, 17, 24, 31,
November 7, 14, 21, 28,
December 5 & 12

Description:   Who will lead the future in your business? This 6-month Executive Leadership Program is designed to enhance the knowledge and skills of the next-generation of leaders in a manufacturing organization.

Participants will learn to maximize team productivity, drive breakthrough innovation, and secure a competitive edge for your company. Through hands-on exercises and dynamic discussions, they will learn key concepts and leadership best practices to help to master complex challenges and capitalize on emerging opportunities. They will learn to build on their strengths, encourage introspection and self-discovery and apply what they learn immediately back at work.

Sessions will tie leadership development to real on-the-job projects that have a true business impact. This leadership-development program requires participants to apply their learnings directly in their organizations to address high-priority needs, i.e. accelerating a new product launch, negotiating an external collaboration, developing a new digital-marketing strategy or turning around a sales region.

Each participant will be required to have a company mentor to oversee, coach and guide the participant throughout the year-long program and participants must come prepared with a project that will provide support to apply the new learning.

Participants will be exposed to key concepts in all major business functions of a manufacturing company. Given the pace of change today, adapting systems, processes and culture that can support continuous improvement and transformational culture is critically important for the future growth and success of manufacturing organizations.

This program is designed for high-performing managers who are being groomed for leadership positions. The sponsoring company must identify an internal mentor and a strategic project for the participant to complete during the year practicing the new skills.
Start DateTimeCostSchedule
Sep 148:00 am - 4:30 pm$300This is a one-day workshop

Description:   Participants will learn the logic behind FMEA. This one-day workshop provides participants with an understanding of FMEAs (Failure Mode and Effect Analysis) and how to get the most out of them.

An FMEA can be described as a systematic group of activities intended to:
1) recognize and evaluate the potential failure of a product/process and the effects of that failure,
2) identify actions that could eliminate or reduce the chance of the potential failure occurring, and
3) document the entire process. This course provides the knowledge and general guidance in the application of the FMEA technique (Design and/or Process).

Key Topics:
  • Overview - Risk Analysis
  • Where Does FMEA Come From - Types of FMEA's
  • What Happens Before The FMEA?
  • Benefits of FMEA's
  • Function, Failure Mode, Cause and Effect
  • Process FMEA's
  • RPN Calculation and Thresholds
  • Design FMEA
  • Rating The Failures: Severity, Occurrence, and Detection
  • What Happens After The FMEA?
  • Improving RPN's
  • Summary
Who Should Attend: Anyone involved with manufacturing, product design, reliability, testing, quality, development, logistics/support, product assurance/design assurance, materials, and their management or anyone responsible for the design and development of manufacturing, assembly or service processes in the completion of a Design or Process FMEA.
Start DateTimeCostSchedule
Sep 181:00 pm - 4:00 pm$150This is a half-day workshop

Description:   Your organization can spend millions of dollars on security but it won't protect you if you're not keeping your staff up to date on the latest threats and how they are targeted. In this session we discuss the training options available, what the right amount of training looks like and how to keep your team engaged and enthused about being part of your overall defenses.

This Workshop is presented by our partner, Webit Services. It is part of the 'Partners in Security' Series:

1. Address Your Security Weak Links
2. Are the Keys to Your Business for sale on the Dark Web?
3. Penetration Testing - How Hackable is Your Business?
4. Where's the Risk (Assessment)?
5. Backups and Business Continuity - The Forgotten Piece of Security

Customized onsite consulting is also available. Contact us for details.
Start DateTimeCostSchedule
Sep 208:00 am - 4:30 pm$9,900 ($5,940 with grant)*September 20, 21, 27, 28
October 4, 5, 11, 12, 18, 19, 25, 26
November 1, 2, 8, 9, 15, 16, 26, 27

Description:   The Lean and Six Sigma methodologies work together as a combined long-term business strategy that can produce exceptional results. The purpose of the Lean Six Sigma Black Belt Certification program is to prepare Team leaders to lead and implement improvement projects using the proven DMAIC methodology, and Lean Tools.

The training includes 160 hours of classroom time, with hands-on, demanding and thorough instruction. During training, Lean Six Sigma Black Belt participants work on an actual identified management-approved project that can realize at least $100,000 in cost savings to the organization. The instructional design process involves learning a technique and then applying it to the working project.

The class is instructor-led and offers numerous exercises and examples designed to help the participant learn tools and techniques to eliminate waste and improve productivity, and to achieve lasting financial results.
Start DateTimeCostSchedule
Sep 218:00 am - 4:30 pm$300This is a one-day workshop

Description:   Thorough implementation of visual controls and 5S is a requirement of any lean operation. Learn how to develop routines that maintain organization and orderliness - essential to a smooth and efficient flow of activities.

Zero defects cannot be achieved if a process relies on inspections and sorting. Learn how to create processes where the chance of making errors is eliminated using simple error-proofing techniques.

This class is part of our Lean Operations Series:
  1. Lean Overview
  2. Creating a Lean Culture
  3. A3 Problem Solving
  4. Visual Management / 5S / Mistake Proofing
  5. Set Up Reduction / Total Productive Maintenance
  6. Value Stream Mapping / Running a Rapid Improvement Event
Start DateTimeCostSchedule
Sep 288:00 am - 4:30 pm$300This is a one-day workshop

Description:   With more volatility than ever in demand, and increasing production costs, true flexibility means being able to change over at a moment's notice without adding costs to the operation. The ideal goal of set up reduction/SMED is to reduce set up time, and costs, to such a low level that they no longer enter into the decision as to whether or not a changeover will be made.

In TPM, "maintenance" is more accurately referring to asset management, and not just equipment repair activities. An essential discipline in any business that utilizes capital assets, Total Productive Maintenance (TPM) seeks to maximize equipment effectiveness by applying aspects of periodic, preventive, and autonomous maintenance.

An extensive exercise will allow the participants to analyze an actual set up and come up with ideas for improvements that can be made immediately.

This class is part of our Lean Operations Series:
  1. Lean Overview
  2. Creating a Lean Culture
  3. A3 Problem Solving
  4. Visual Management / 5S / Mistake Proofing
  5. Set Up Reduction / Total Productive Maintenance
  6. Value Stream Mapping / Running a Rapid Improvement Event

October

Start DateCourse / Workshop
Start DateTimeCostSchedule
Oct 021:00 pm - 4:00 pm$150This is a half-day workshop

Description:   We've all seen the Dark Web monitoring commercials being aired by the various companies providing these services. Knowing information is out there is only part of the challenge. What to do when it's found is also a key to eliminating this threat in your organization. In this session we will discuss the Dark Web monitoring options available and more importantly how to create an effective credential management policy for your organization to reduce this risk.

This Workshop is presented by our partner, Webit Services. It is part of the 'Partners in Security' Series:

1. Address Your Security Weak Links
2. Are the Keys to Your Business for sale on the Dark Web?
3. Penetration Testing - How Hackable is Your Business?
4. Where's the Risk (Assessment)?
5. Backups and Business Continuity - The Forgotten Piece of Security

Customized onsite consulting is also available. Contact us for details.
Start DateTimeCostSchedule
Oct 058:00 am - 4:30 pm$300This is a one-day workshop

Description:   This training provides participants with an understanding of the new 4th edition of PPAP published by the automobile industry. Topics include: the purpose and intent of PPAP, a detailed review of the specific requirements and PPAP submission status.

You will learn the relationship between PPAP and quality planning, running parts for PPAP evaluation, detailed review of the specific requirements for PPAP, customer notification and submission requirements for product and process changes, understanding PPAP submission status and more.

Training Objective:
  • Provide an understanding of the intent of each step of the PPAP process to all employees involved.
  • Gain familiarity with the PPAP fourth edition manual for ongoing reference.
  • Relate company-specific objectives with PPAP
Topics:
  • Process Approach Review
  • Source of PPAP - APQP
  • PPAP in ISO/TS 16949
  • Purpose of PPAP
  • PPAP Process Requirements in Detail
  • Customer-Specific Requirements and Appendices
Who Should Attend: Anyone doing business in the automotive, or truck industries including plant managers, quality managers and technicians, supplier quality engineers, internal auditors, ISO team members, manufacturing engineers, design engineers, purchasing managers, etc.
Start DateTimeCostSchedule
Oct 098:00 am - 4:30 pm$300This is a one-day workshop

Description:   CEOs are concerned about the skill-gap shortage that has begun, and it will accelerate as the population ages. As time moves on, there will be fewer employees with the knowledge and experience to lead effectively. Attitudes among young people have changed. Younger generations are a growing part of the workforce as the Baby Boomers leave. It is critical for managers to facilitate a shared understanding between generations of employees, so that teamwork and productivity can flourish and tribal knowledge can be transferred.

In this training, you will learn how to:
  • Identify the five generations in the U.S. workforce
  • Identify common generational negative stereotypes and personal perceptions
  • Understand generational differences and similarities
  • Learn skills to adapt to generational differences
  • Build an understanding of the unique perspectives of each generation
  • Improve communication and conflict resolution between generations
  • Build a spirit of teamwork across the generations
Topic Outline:
  1. Introductions via Teamwork
  2. What is a Generation?
  3. Five Generations In the Workforce
  4. 2015 U.S. Workforce Demographics
  5. What's the Problem?
  6. Negative Stereotypes
  7. Generational Preferences At Work
  8. Traditionalists: 1945 and before
  9. Baby Boomers: 1946-1964
  10. Generation X: 1965-1976
  11. Millennials: 1977-1995
  12. iGen: 1996 and after
  13. All Generations: Expectations of My Employer
  14. Preferred Leadership Styles
  15. Interaction
  16. Modes of Communication
  17. Feedback
  18. Transparency
  19. Working With Traditionalists & Boomers
  20. Working With Generation X
  21. Working With Millennials & iGen
  22. Building Teamwork Across Generations
  23. Case Studies
  24. Goals
Start DateTimeCostSchedule
Oct 128:00 am - 4:30 pm$300This is a one-day workshop

Description:   The starting point of the lean journey, creating the current state value stream map helps you "see" where to focus your attention to ensure improvement activities truly create continuous flow from supplier to customer.

A Lean Event is a way to accelerate the lean implementation process by using a focused group of people on a team to improve on cost, time and space for a particular product or process, with a one-week deadline. Learn how to effectively plan and facilitate Kaizen events for your company.

This class is part of our Lean Operations Series:
  1. Lean Overview
  2. Creating a Lean Culture
  3. A3 Problem Solving
  4. Visual Management / 5S / Mistake Proofing
  5. Set Up Reduction / Total Productive Maintenance
  6. Value Stream Mapping / Running a Rapid Improvement Event
Start DateTimeCostSchedule
Oct 188:00 am - 4:30 pm (2 days)$600October 18 & 19

Description:   Statistical Process Control is a powerful tool that can be used to predict percent conformance to specifications and help improve quality throughout a company. Learn a straightforward approach to setting up and maintaining an effective SPC program in your company. Participants will be able to apply these techniques immediately.

SPC can be applied whether you operate in a long or short run environment.

Key Topics:
  • Introduction to Statistical Process Control
  • Predicting Percent Conformance
  • Process Potential and Capability Studies
  • Traditional and Short Run Variable Charting
  • Traditional and Short Run Attribute Charting
  • Pattern Analysis
Who Should Attend: This class is intended for Quality Engineers, Technicians, Managers, Engineers, Engineering Technicians, Manufacturing Engineers, Production Managers, and Supervisors
Start DateTimeCostSchedule
Oct 238:00 am - 4:30 pm (2 days)$600October 23 & 24

Description:   This training is designed for individuals who have little to no experience managing projects, those who feel the need to strengthen their project management skill sets, and those who support project managers and project teams. Participants will learn how to: assess the project's environment to determine the right tools to use when managing the project, plan a project to achieve success and use important tools to successfully manage, execute, and control the project.

Topics include:
  • Defining success in project management
  • Understanding what can go wrong in a project, and their causes
  • Assessing the project to determine appropriate tools, based on risk factors
  • Identifying the appropriate tools to use, based on the project's risk factors

November

Start DateCourse / Workshop
Start DateTimeCostSchedule
Nov 061:00 pm - 4:00 pm$150This is a half-day workshop

Description:   The term "Ethical Hacking" may seem like an oxymoron but when it comes to protecting your technology, knowing your weaknesses are huge part of any ongoing effective cyber security program. In this session we will discuss what a penetration test involves, how often they should be done and what you can expect to learn from these tests.

This Workshop is presented by our partner, Webit Services. It is part of the 'Partners in Security' Series:

1. Address Your Security Weak Links
2. Are the Keys to Your Business for sale on the Dark Web?
3. Penetration Testing - How Hackable is Your Business?
4. Where's the Risk (Assessment)?
5. Backups and Business Continuity - The Forgotten Piece of Security

Customized onsite consulting is also available. Contact us for details.
Start DateTimeCostSchedule
Nov 271:00 pm - 4:00 pm$150This is a half-day workshop

Description:   Technology changes frequently. New employees arrive while others move on. Change equals risk and that’s why it’s important to conduct a risk assessment at least annually if not more frequently. In this session we’re going to cover the basics of a good risk assessment and where change management fits into the picture to determine the right frequency for your organization.

This Workshop is presented by our partner, Webit Services. It is part of the 'Partners in Security' Series:

1. Address Your Security Weak Links
2. Are the Keys to Your Business for sale on the Dark Web?
3. Penetration Testing - How Hackable is Your Business?
4. Where's the Risk (Assessment)?
5. Backups and Business Continuity - The Forgotten Piece of Security

Customized onsite consulting is also available. Contact us for details.

December

Start DateCourse / Workshop
Start DateTimeCostSchedule
Dec 111:00 pm - 4:00 pm$150This is a half-day workshop

Description:   The bad guys have become more aggressive and sophisticated with their approach to breaching corporate networks. With so many different forms of malware, social engineering and hacker tools available, most experts say it's not if, but when you'll be compromised. This is where data backups and business continuity services and planning play a crucial role in the overall success of your cyber security policy. In this session we'll discuss the difference between backup and business continuity and how to assess what is needed, your risk tolerance and the costs associated with each option.

This Workshop is presented by our partner, Webit Services. It is part of the 'Partners in Security' Series:

1. Address Your Security Weak Links
2. Are the Keys to Your Business for sale on the Dark Web?
3. Penetration Testing - How Hackable is Your Business?
4. Where's the Risk (Assessment)?
5. Backups and Business Continuity - The Forgotten Piece of Security

Customized onsite consulting is also available. Contact us for details.