Course & Workshop Schedule

Current public courses and workshops are listed below. Click on the title for details / descriptions. For further information, contact Kevin Hogan at (630) 505-0500 ext. 228.

* Illinois BIS may have grant funding for eligible companies. Contact us for information.

December

Start DateCourse / Workshop
Start DateTimeCostSchedule
Dec 148:00 am - 4:30 pm$300This is a one-day workshop

Description:   Participants will learn the logic behind FMEA. This one-day workshop provides participants with an understanding of FMEAs (Failure Mode and Effect Analysis) and how to get the most out of them.

An FMEA can be described as a systematic group of activities intended to:
1) recognize and evaluate the potential failure of a product/process and the effects of that failure,
2) identify actions that could eliminate or reduce the chance of the potential failure occurring, and
3) document the entire process. This course provides the knowledge and general guidance in the application of the FMEA technique (Design and/or Process).

Key Topics:
  • Overview - Risk Analysis
  • Where Does FMEA Come From - Types of FMEA's
  • What Happens Before The FMEA?
  • Benefits of FMEA's
  • Function, Failure Mode, Cause and Effect
  • Process FMEA's
  • RPN Calculation and Thresholds
  • Design FMEA
  • Rating The Failures: Severity, Occurrence, and Detection
  • What Happens After The FMEA?
  • Improving RPN's
  • Summary
Who Should Attend: Anyone involved with manufacturing, product design, reliability, testing, quality, development, logistics/support, product assurance/design assurance, materials, and their management or anyone responsible for the design and development of manufacturing, assembly or service processes in the completion of a Design or Process FMEA.

January

Start DateCourse / Workshop
Start DateTimeCostSchedule
Jan 108 am - 4 pm$8,000 ($4,000 with grant)*
MINITAB software included
January 10, 11, 17, 18, 24 & 25
February 1, 14, 15, 21, 22 & 28
March 1, 7, 8, 14, 15, 21 & 22

Description:   The Lean and Six Sigma methodologies work together as a combined long-term business strategy that can produce exceptional results. The purpose of the Lean Six Sigma Black Belt Certification program is to prepare Team leaders to lead and implement improvement projects using the proven DMAIC methodology, and Lean Tools.

The training includes 160 hours of classroom time, with hands-on, demanding and thorough instruction. During training, Lean Six Sigma Black Belt participants work on an actual identified management-approved project that can realize at least $100,000 in cost savings to the organization. The instructional design process involves learning a technique and then applying it to the working project.

The class is instructor-led and offers numerous exercises and examples designed to help the participant learn tools and techniques to eliminate waste and improve productivity, and to achieve lasting financial results.
Start DateTimeCostSchedule
Jan 118:00 am - 4:30 pm$300This is a one-day workshop

Description:   This training provides participants with an understanding of the new 4th edition of PPAP published by the automobile industry. Topics include: the purpose and intent of PPAP, a detailed review of the specific requirements and PPAP submission status.

You will learn the relationship between PPAP and quality planning, running parts for PPAP evaluation, detailed review of the specific requirements for PPAP, customer notification and submission requirements for product and process changes, understanding PPAP submission status and more.

Training Objective:
  • Provide an understanding of the intent of each step of the PPAP process to all employees involved.
  • Gain familiarity with the PPAP fourth edition manual for ongoing reference.
  • Relate company-specific objectives with PPAP
Topics:
  • Process Approach Review
  • Source of PPAP - APQP
  • PPAP in ISO/TS 16949
  • Purpose of PPAP
  • PPAP Process Requirements in Detail
  • Customer-Specific Requirements and Appendices
Who Should Attend: Anyone doing business in the automotive, or truck industries including plant managers, quality managers and technicians, supplier quality engineers, internal auditors, ISO team members, manufacturing engineers, design engineers, purchasing managers, etc.
Start DateTimeCostSchedule
Jan 149:00 am - 3:30 pm (2 days)$850
Includes lunch, materials, and 1 hour of
personal coaching following program completion
January 14 & 15

Description:   This program provides front-line and mid-level managers with essential skills to succeed. Focus is on traditional leadership competencies and topics relevant and useful for women leaders.

Topics include:
  • Effective Negotiations
  • Influence and Persuasion
  • Communications
  • Minimizing Gender Bias
  • Building Trust and Credibility
  • Conflict Management and Resolution
  • Improving Business Acumen
    • Financial Management
    • Marketing
    • Talent Management
    • Goal Setting and Evaluation
Start DateTimeCostSchedule
Jan 148:00 am - 4:00 pm (2 days)$600January 14 & 15

Description:   Learn a systematic method to identify the true root causes and implement permanent corrective actions, understand the difference between solving a problem and identifying the root cause of that problem, learn a proven step-by-step methodology that will make your analytical skills more effective and efficient and have the ability to critique and support root cause analysis carried out by others.

You will learn a basic, systematic problem solving model and how to apply it to your own organization. Participants will learn how to identify the true root cause(s) of problems and eliminate them permanently.

Key Topics:

1. Problem Solving Investigation vs. Root Cause Analysis - What's the difference?

2. The Defect Cycle - What it is and how to break it permanently

3. Systematic Problem Solving Process:
  • Admit/Identify Problem Exists and Establish a Team
  • Clearly Define and Describe the Problem
  • Take Interim Action
  • Brainstorming - Cause & Effect
  • Identify and Agree on Countermeasures/Solution(s)
  • Implement Countermeasures/Solution(s)
  • Follow-up
  • Recognize & Congratulate the Team
4. Additional Problem Solving Tools

Who should attend: Any employees who are required to perform root cause analysis, troubleshoot, and conduct problem solving, including engineering, quality, operations, manufacturing, IT, customer service, and maintenance.
Start DateTimeCostSchedule
Jan 188:00 am - 4:30 pm$450
Participants will receive a copy of
the ISO 14001:2015 Standard
This is a one-day workshop

Description:   ISO 14001 is the new internationally accepted standard that offers guidance on how to put an effective Environmental Management System (EMS) in place. The standard is designed to address the delicate balance between maintaining profitability and reducing an organization's environmental impact - an increasingly important issue across the globe.

This workshop will help you understand what the new ISO 14001: 2015 is, changes from the 2004 standard, what the legal considerations are and how your organization can benefit.

Topics:
  • Details of ISO 14001:2015 Standard
  • Integrating with ISO 9001:2015 and/or ISO 45001 (new Occupation Health & Safety Standard)
  • Significance of legal requirements
  • What's in it for me?
  • EPA & ISO 14001
  • ISO 14001, RoHS, REACH & Conflict Minerals
  • ISO 14001 Implementation Guide to certification.
Who Should Attend: Environmental Management Representatives, Plant Managers, Operations Managers, EMS Coordinators, Environmental Managers, Engineering Managers, Engineers, QA Managers, Internal Auditors
Start DateTimeCostSchedule
Jan 248:00 am - 4:30 pm (2 days)$600January 24 & 25

Description:   Statistical Process Control is a powerful tool that can be used to predict percent conformance to specifications and help improve quality throughout a company. Learn a straightforward approach to setting up and maintaining an effective SPC program in your company. Participants will be able to apply these techniques immediately.

SPC can be applied whether you operate in a long or short run environment.

Key Topics:
  • Introduction to Statistical Process Control
  • Predicting Percent Conformance
  • Process Potential and Capability Studies
  • Traditional and Short Run Variable Charting
  • Traditional and Short Run Attribute Charting
  • Pattern Analysis
Who Should Attend: This class is intended for Quality Engineers, Technicians, Managers, Engineers, Engineering Technicians, Manufacturing Engineers, Production Managers, and Supervisors

February

Start DateCourse / Workshop
Start DateTimeCostSchedule
Feb 088:00 am - 4:30 pm$300This is a one-day workshop

Description:   View Lean as an overall strategy to operating your business, and understand how to introduce the concept of Lean at all levels of the organization. A simulation will point out how the transformation will take place.

In this workshop, you will learn about lean tools by applying them in a simulation to reduce waste and improve overall operations. You will also understand how lean is fundamentally different from mass production. Finally, you will learn some key requirements for your organization to be successful with lean.

Topics:
  • Intro to Lean Thinking
  • Value & Waste
  • 5S, Flow & Setup Reduction
  • Takt Time & Level Loading, Visual Controls, Mistake Proofing and Pull
  • Standard Work & Process Metrics
Using a mixture of lectures, discussions, and a simulation, this workshop is designed for individuals and teams that want to gain a better understanding of the components and underlying philosophy of lean, and how the elements and philosophy work together to create a Lean Enterprise.
Start DateTimeCostSchedule
Feb 128 am - 4 pm (6 days)$2,600 ($1,300 with grant)*February 12, 19, 26, March 5, 12, 26

Description:   Six Sigma Green Belt Training is a hands-on program designed for those team members who will actually implement the projects identified as improvement opportunities. This class will teach you how to apply the DMAIC process to your own work processes. Homework assignments may include implementation of the project at your company site.

This course introduces the application of DMAIC - Define, Measure, Analyze, Improve and Control to solve problems and improve processes. The course introduces the participants to a hands-on learning experience that will give them the tools and knowledge necessary to get significant results from their problem solving efforts.

Overview of DMAIC:
  • Be able to identify the steps and proper progression of DMAIC
  • Understand the outputs necessary for each step
  • Gain an idea of the various tools used for each step
Start DateTimeCostSchedule
Feb 128:00 am - 4:30 pm (5 days)$2,200 ($1,100 with grant)*February 12, 26, March 12, 19 & 26

Description:   Illinois BIS offers a full spectrum of programs designed to enhance both the people and practical skills required to be an effective supervisor. This Supervisory Development program focuses on best practices regarding managing people in today's workplace. Topics include: The Role of the Leader, Problem-Solving, Communication, Building Trust, Resolving Conflicts, Coaching, Time Management, Teamwork, Legal Aspects and Diversity.

This forty-hour Certificate Program provides supervisors with the skills necessary to meet the challenges of fast-moving work environments by learning to effectively achieve results through others. The focus is on developing leadership skills that will motivate and energize the workforce.

Topics:
1 - The Role of the Leader
2 - A3 Problem Solving
3 - Communication: The Key to Successful Leadership
4 - Building Trust and Commitment
5 - Resolving Conflicts
6 - Coaching for Higher Performance
7 - Planning, Time Management & Delegating
8 - Customer-Focused Teamwork
9 - Laws Every Supervisor Should Know
10 - Valuing Diversity

Who Should Attend: This program is designed for current and new supervisors responsible for implementing company strategies at the line management level.
Start DateTimeCostSchedule
Feb 158 am - 4 pm$300This is a one-day workshop

Description:   This training provides participants with an introduction to advanced quality planning and control plans. Participants will gain the tools and techniques needed to develop and document advanced quality planning in design and manufacturing and understand the elements and requirements for advanced quality planning and control plans.

Learn how to determine customer needs and expectations and ensure that the design and manufacturing processes meet those needs; and prepare a system for compliance.

What You Will Learn:
  • Determine Customer's needs
  • Design the product
  • Design the process
  • Validate the product and process
  • Feedback, assessment, improvement
Who Should Attend: This training is intended for companies that require a documented quality system meeting all quality management system requirements.
Start DateTimeCostSchedule
Feb 188 am - 4 pm$2,000 ($1,000 with grant)*
Participants are expected to provide their own copies of
ISO 9001:2015 and IATF 16949:2016
February 18, 19, 20, 21 & 22

Description:   The new automotive QMS Standard, IATF 16949:2016, requires a documented process to verify that internal auditors are competent. The Standard also identifies the required competencies for Quality Management System Internal Auditors, Manufacturing Process Auditors, Product Auditors, and Second-Party Auditors (now REQUIRED for supplier evaluation) specifically:

  1. Understanding the automotive process approach for auditing, including risk-based thinking
  2. Understanding applicable customer-specific requirements
  3. Understanding applicable ISO 9001:2015 and IATF 16949:2016 requirements
  4. Understanding applicable core tools
  5. Understanding how to plan, conduct, report and close out audit findings
Any audits performed for the transition to IATF 16949 must be performed by auditors with these competencies or they will not be recognized by the Certification Body. This training will provide the necessary competencies for auditors. After successful completion of the training and passing the final examination, participants will receive a certificate showing evidence of required competence for internal quality management system auditors as described in IATF 16949:2016, Clause 7.2.3, items a) through e).

The instructor for this training is Global Exemplar Certified to ISO 9001 and IATF 16949, including Auditor and Audit Team Leader.

Training Agenda:
  • ISO 9001:2015 and IATF 16949:2016 Requirements
  • Auditing Customer-Specific Requirements
  • How to Perform Internal Audits, including Automotive Process Approach to Auditing, Risk-Based Thinking, Planning, Conducting, Reporting and Closing Out Audit Findings, per ISO 19011 and IATF Certification Scheme for IATF 16949 - Includes Mock Audit Exam
  • Auditing AIAG Core Tools
  • Case Studies, and Comprehensive Final Examination
Start DateTimeCostSchedule
Feb 198 am - 4 pm$650
Includes two, one-hour, follow-up coaching sessions!
This is a one-day workshop

Description:   The ability to write clear and effective reports, memos, email and other documents is essential in today's increasingly global and rapidly changing business world. Emphasis is placed on identifying and addressing the needs of different audiences, writing with clarity, and managing electronic communications efficiently.

This course covers key skills needed for writing through interactive exercises designed to improve understanding and implementation of new skills. Using a personality profile, participants will have an opportunity to survey their behavioral styles and apply that knowledge to written communication in business relationships.

To help you progress to the highest levels of business writing excellence, you will also receive confidential follow-up coaching. After the one-day workshop, we will schedule two, one-hour coaching sessions for you via an on-line meeting venue.
Start DateTimeCostSchedule
Feb 228:00 am - 4:30 pm$300This is a one-day workshop

Description:   Learn about 52 validated best practices that define a total lean implementation, including the conditions that must exist in an organization as a prerequisite for effective long term lean results.

Experts in lean say that 80% of lean is adopting a new culture in the organization, and 20% is using the tools of lean. Participants will learn about 52 validated best practices that define a total lean implementation, including the conditions that must exist in an organization as prerequisites for effective long term lean results. Hands-on exercises will help to enhance your understanding of this Lean standard and how to assess an organization. Included is a comparison of Lean to the Shingo Prize Criteria.

Topics include:
  • How Did the Lean Companies Get There?
  • How Was SAE J4000 Created?
  • Lean Transformation Task Areas
  • J4000 Elements
  • J4001 Survey Assessment Tool
  • Levels of Implementation
  • Assessment Comparison
  • Lean Prerequisites
Who Should Attend: Those employees responsible for assessing and preparing their organization for a lean implementation.

March

Start DateCourse / Workshop
Start DateTimeCostSchedule
Mar 048 am - 4 pm$300This is a one-day workshop

Description:   Participants will learn the logic behind FMEA. This one-day workshop provides participants with an understanding of FMEAs (Failure Mode and Effect Analysis) and how to get the most out of them.

An FMEA can be described as a systematic group of activities intended to:
1) recognize and evaluate the potential failure of a product/process and the effects of that failure,
2) identify actions that could eliminate or reduce the chance of the potential failure occurring, and
3) document the entire process. This course provides the knowledge and general guidance in the application of the FMEA technique (Design and/or Process).

Key Topics:
  • Overview - Risk Analysis
  • Where Does FMEA Come From - Types of FMEA's
  • What Happens Before The FMEA?
  • Benefits of FMEA's
  • Function, Failure Mode, Cause and Effect
  • Process FMEA's
  • RPN Calculation and Thresholds
  • Design FMEA
  • Rating The Failures: Severity, Occurrence, and Detection
  • What Happens After The FMEA?
  • Improving RPN's
  • Summary
Who Should Attend: Anyone involved with manufacturing, product design, reliability, testing, quality, development, logistics/support, product assurance/design assurance, materials, and their management or anyone responsible for the design and development of manufacturing, assembly or service processes in the completion of a Design or Process FMEA.
Start DateTimeCostSchedule
Mar 048 am - 4 pm$1,300 ($650 with grant)*
Participants will receive a copy of
the ISO 9001:2015 Standard
March 4, 5 & 6

Description:   This three-day training provides the knowledge necessary to audit a Quality Management System based on ISO 9001:2015. The auditing methodology presented is based upon ISO 19011, Guidelines for Auditing Management Systems.

Topics:
  • Intro
  • Quality Systems
  • ISO 9001 Principals Team Exercise
  • QMS Requirements
  • Exercise to Understand the Standard
  • Internal Auditor Qualifications
  • Steps of Auditing
  • Process Approach to Auditing
  • Team Mock Audit
  • Summary, Review, Q&A
  • Final Exam
Who Should Attend: Anyone involved in the auditing, maintaining or supervising of ISO Management Systems, staff responsible for conducting internal audits, and those who monitor management system performance.
Start DateTimeCostSchedule
Mar 088:00 am - 4:30 pm$300This is a one-day workshop

Description:   Lean is best implemented when the people closest to the work identify and eliminate problems using a structured team process. Learn how to harness the power of A3 problem solving, an extremely simple tool, used by Toyota, to empower every employee to solve problems, using a simple model and reporting method.

In this workshop, participants will learn the A3 Process to help engage in collaborative, in-depth problem-solving. The A3 approach drives problem-solvers to address the root causes of problems which surface every day. The A3 Process can be used for almost any situation. When used properly, the chances of success improve dramatically.

Topics:
  • Symptom Approach vs. Root Causes
  • Improving your Management System
  • Fix the Output - 3 C's!
  • Communicate
  • Fix the Management System
  • What is an A3?
  • A3 Sections
  • The A3 Report - Step by Step
  • Problem Statement
  • Tool Review
  • 5 Ws 3 Hs
  • Focusing the Problem Statement - Extent of the Problem
  • Cause and Effect
  • Types of Causes
  • 5 Why's
  • Goals and Targets
  • Four Basic Components
  • Purpose of Brainstorming
  • Implementing Countermeasures
  • Develop an Action Plan
  • Implementation Plan
  • Follow Up - Lessons Learned
  • Close Issue
  • Congratulate the Team
Who Should Attend: This workshop is for employees at all levels required to troubleshoot, make decisions and implement plans. Particularly well suited for engineering, quality, operations, manufacturing, IT, customer service, maintenance, marketing and sales.
Start DateTimeCostSchedule
Mar 118:00 am - 4:00 pm (2 days)$600March 11 & 18

Description:   It is important to have strong organizational support for the use of formal forecasting methods if they are to be used successfully. Lean Business Planning and Forecasting can be a simple, focused, agile and practical way to align your strategy, assumptions, and essential cash flow. Participants will learn: Business Planning in a Lean Manufacturing Environment, Sales Forecasting Frameworks and How to Increase Collaboration and Accountability for Developing and Executing the Sales Forecast.

Topics include:
  • Lean Manufacturing - Principles of Demand Planning
  • The difference between forecasting and pipeline management
  • The four distinct forecasting frameworks
  • Select appropriate forecasting frameworks for each sales role
  • How to set sales and spending categories
  • How to develop sales forecast numbers and estimates
Start DateTimeCostSchedule
Mar 138:00 am - 4:00 pm (2 days) $600March 13 & 20

Description:   Relationships with customers (both external and internal) can make or break an organization today. This action-packed session makes active listening, influencing, persuading and negotiating ideas come alive with powerful application, using role-plays that relate to actual customer-focused situations that occur in your company. Participants will learn and practice specific techniques for powerfully persuading others.

Topics include:
  • Behavioral Styles - Understanding Yours and Others
  • Personal Profile System
  • Motivating Principles
  • Applying Techniques to Resolve Conflicts
  • Keys to Creating a Win/Win Outcome
  • How to Uncover Your Counterpart's Needs
  • Negotiating Tricks
Who Should Attend: This program is for professionals at all levels who want to enhance their negotiation skills and work more productively with customers (both internal and external), vendors, partners and others.
Start DateTimeCostSchedule
Mar 228:00 am - 4:30 pm$300This is a one-day workshop

Description:   Thorough implementation of visual controls and 5S is a requirement of any lean operation. Learn how to develop routines that maintain organization and orderliness - essential to a smooth and efficient flow of activities.

Zero defects cannot be achieved if a process relies on inspections and sorting. Learn how to create processes where the chance of making errors is eliminated using simple error-proofing techniques.

This class is part of our Lean Operations Series:
  1. Lean Overview
  2. Creating a Lean Culture
  3. A3 Problem Solving
  4. Visual Management / 5S / Mistake Proofing
  5. Set Up Reduction / Total Productive Maintenance
  6. Value Stream Mapping / Running a Rapid Improvement Event
Start DateTimeCostSchedule
Mar 278 am - 4 pm$300This is a one-day workshop

Description:   ISO 45001, Occupational Health and Safety Management Systems - Requirements with Guidance for Use, is here. Replacing the Occupational Health and Safety Standard OHSAS 18001, this document goes beyond the OSHA requirements to address the leadership side of safety. It follows the new Annex SL High Level Structure format to allow easier integration with ISO 9001:2015.

This workshop will provide valuable insight for anyone currently required to conform to OHSAS 18001, and for organizations interested in creating a seamless management system to address workplace health and safety. The major details of ISO/DIS 45001 will be covered through discussion and group exercises. Participants must bring their own copy of the ISO 45001 standard.

Topics:
  • High level overview of 29 CFR 1910 Occupational Safety and Health Standards, better known as OSHA regulations
  • History of ISO 45001
  • Key definitions
  • Review of ISO/FDIS 45001 Details by Section

April

Start DateCourse / Workshop
Start DateTimeCostSchedule
Apr 058:00 am - 4:30 pm$300This is a one-day workshop

Description:   With more volatility than ever in demand, and increasing production costs, true flexibility means being able to change over at a moment's notice without adding costs to the operation. The ideal goal of set up reduction/SMED is to reduce set up time, and costs, to such a low level that they no longer enter into the decision as to whether or not a changeover will be made.

In TPM, "maintenance" is more accurately referring to asset management, and not just equipment repair activities. An essential discipline in any business that utilizes capital assets, Total Productive Maintenance (TPM) seeks to maximize equipment effectiveness by applying aspects of periodic, preventive, and autonomous maintenance.

An extensive exercise will allow the participants to analyze an actual set up and come up with ideas for improvements that can be made immediately.

This class is part of our Lean Operations Series:
  1. Lean Overview
  2. Creating a Lean Culture
  3. A3 Problem Solving
  4. Visual Management / 5S / Mistake Proofing
  5. Set Up Reduction / Total Productive Maintenance
  6. Value Stream Mapping / Running a Rapid Improvement Event
Start DateTimeCostSchedule
Apr 188:00 am - 4:30 pm$300This is a one-day workshop

Description:   The starting point of the lean journey, creating the current state value stream map helps you "see" where to focus your attention to ensure improvement activities truly create continuous flow from supplier to customer.

A Lean Event is a way to accelerate the lean implementation process by using a focused group of people on a team to improve on cost, time and space for a particular product or process, with a one-week deadline. Learn how to effectively plan and facilitate Kaizen events for your company.

This class is part of our Lean Operations Series:
  1. Lean Overview
  2. Creating a Lean Culture
  3. A3 Problem Solving
  4. Visual Management / 5S / Mistake Proofing
  5. Set Up Reduction / Total Productive Maintenance
  6. Value Stream Mapping / Running a Rapid Improvement Event