Course & Workshop Schedule

Current public courses and workshops are listed below. Click on the title for details / descriptions. For further information, contact Sharon Andersohn at (630) 505-0500 ext. 235.

* Illinois BIS may have grant funding for eligible companies. Contact us for information.
CEUs available upon request.

 

With the current pandemic situation, BIS has suspended all in-person workshops at our Naperville center through May. Alternatives are available online; please contact us for details.

We hope to resume in June, depending on guidance from local government with regard to safety.



WEBINAR:    Keys to Effective Business to Business Marketing

Join us for a FREE lunchtime webinar to learn how B2B marketers reach their customers, with marketing expert Colton Stombaugh - including a Q&A session. Presented by Illinois BIS and our partner, marketing firm DeanHouston.

May 28     12:00 - 12:30 pm CST     

June

Start DateCourse / Workshop
Start DateTimeCostSchedule
Jun 018 am - 4 pm$1,300 ($650 with grant)*
Participants will receive a copy of
the ISO 9001:2015 Standard
June 1, 2 & 3 -- ONLINE / REMOTE

Description:   This three-day training provides the knowledge necessary to audit a Quality Management System based on ISO 9001:2015. The auditing methodology presented is based upon ISO 19011, Guidelines for Auditing Management Systems.

Topics:
  • Intro
  • Quality Systems
  • ISO 9001 Principals Team Exercise
  • QMS Requirements
  • Exercise to Understand the Standard
  • Internal Auditor Qualifications
  • Steps of Auditing
  • Process Approach to Auditing
  • Team Mock Audit
  • Summary, Review, Q&A
  • Final Exam
Who Should Attend: Anyone involved in the auditing, maintaining or supervising of ISO Management Systems, staff responsible for conducting internal audits, and those who monitor management system performance.
Start DateTimeCostSchedule
Jun 058 am - 4 pm$2,125 ($1,062.50 with grant)*June 5, 12, 19, 26, July 10

Description:   Illinois BIS offers a full spectrum of programs designed to enhance both the people and practical skills required to be an effective supervisor. This Supervisory Development program focuses on best practices regarding managing people in today's workplace. Topics include: The Role of the Leader, Problem-Solving, Communication, Building Trust, Resolving Conflicts, Coaching, Time Management, Teamwork, Legal Aspects and Diversity.

This forty-hour Certificate Program provides supervisors with the skills necessary to meet the challenges of fast-moving work environments by learning to effectively achieve results through others. The focus is on developing leadership skills that will motivate and energize the workforce.

Topics:
1 - The Role of the Leader
2 - A3 Problem Solving
3 - Communication: The Key to Successful Leadership
4 - Building Trust and Commitment
5 - Resolving Conflicts
6 - Coaching for Higher Performance
7 - Planning, Time Management & Delegating
8 - Customer-Focused Teamwork
9 - Laws Every Supervisor Should Know
10 - Valuing Diversity

Who Should Attend: This program is designed for current and new supervisors responsible for implementing company strategies at the line management level.
Start DateTimeCostSchedule
Jun 108 am - 12 pm$175Half-day workshop -- ONLINE / REMOTE

Description:   
• Understand how to bring out the best in people through respectful communication
• Understand your communication style and behavioral tendencies and how they impact other people
• Complete the DiSC Personal Profile and learn techniques for adapting your style to drive high performance and improve trust
• Understand how to determine the styles of others to be more effective
• Develop strategies for effective non-defensive communication and active listening

Note: It is strongly recommended that participants attend the Respectful Communication Skills workshop prior to attending Resolving Conflicts to be Effective in a High Performing Environment as elements of the DiSC style are explored in conflict resolution techniques.

Topics include:
1. The Johari Window
2. The DiSC Model
3. Profile Pattern
4. Conscious/Competent Model
5. Active Listening
6. Two-Way Communication
Start DateTimeCostSchedule
Jun 128 am - 4 pm$265One-day workshop -- ONLINE / REMOTE

Description:   This training provides participants with an understanding of the new 4th edition of PPAP published by the automobile industry. Topics include: the purpose and intent of PPAP, a detailed review of the specific requirements and PPAP submission status.

You will learn the relationship between PPAP and quality planning, running parts for PPAP evaluation, detailed review of the specific requirements for PPAP, customer notification and submission requirements for product and process changes, understanding PPAP submission status and more.

Training Objective:
  • Provide an understanding of the intent of each step of the PPAP process to all employees involved.
  • Gain familiarity with the PPAP fourth edition manual for ongoing reference.
  • Relate company-specific objectives with PPAP
Topics:
  • Process Approach Review
  • Source of PPAP - APQP
  • PPAP in ISO/TS 16949
  • Purpose of PPAP
  • PPAP Process Requirements in Detail
  • Customer-Specific Requirements and Appendices
Who Should Attend: Anyone doing business in the automotive, or truck industries including plant managers, quality managers and technicians, supplier quality engineers, internal auditors, ISO team members, manufacturing engineers, design engineers, purchasing managers, etc.
Start DateTimeCostSchedule
Jun 168 am - 4 pm$265One-day workshop -- ONLINE / REMOTE

Description:   The starting point of the lean journey, creating the current state value stream map helps you "see" where to focus your attention to ensure improvement activities truly create continuous flow from supplier to customer.

A Lean Event is a way to accelerate the lean implementation process by using a focused group of people on a team to improve on cost, time and space for a particular product or process, with a one-week deadline. Learn how to effectively plan and facilitate Kaizen events for your company.

This workshop is part of our Lean Operations Series:
  1. Lean Overview
  2. Creating a Lean Culture
  3. A3 Problem Solving
  4. Visual Management / 5S / Mistake Proofing
  5. Set Up Reduction / Total Productive Maintenance
  6. Value Stream Mapping / Running a Rapid Improvement Event
Participants who complete the entire program can take advantage of a FREE 2-hour site visit at your organization from one of our Lean Experts. We will assess your overall operations and provide guidance on how to apply the tools and techniques that you have learned.
Start DateTimeCostSchedule
Jun 178 am - 12 pm$175Half-day workshop -- ONLINE / REMOTE

Description:   
• Learn techniques and steps for resolving conflict situations at work
• Understand the role of the leader in resolving conflict
• Start using the techniques to improve motivation and productivity for team building

Note: It is strongly recommended that participants attend the Respectful Communication Skills workshop prior to attending Resolving Conflicts to be Effective in a High Performing Environment as elements of the DiSC style are explored in conflict resolution techniques.

Topics include:
1. Conflicts in the Workplace
2. Causes of Conflict
3. Cost of Conflict to the Organization in Dollars
4. Unresolved Conflict
5. Benefits of Resolving Conflict
6. Thomas-Kilmann Model
7. Behaviors for Resolving Conflict
8. Put Yourself in Others’ Shoes
9. “I” Versus "YOU”
10. Self-interest
11. Attack the Problem, not the Person
12. Conflict Resolution Evaluation
Start DateTimeCostSchedule
Jun 188 am - 4 pm$2,600 ($1,300 with grant)*June 18, 25, July 2, 9, 15 & 22 -- ONLINE / REMOTE

Description:   Six Sigma Green Belt Training is a hands-on program designed for those team members who will actually implement the projects identified as improvement opportunities. This class will teach you how to apply the DMAIC process to your own work processes. Homework assignments may include implementation of the project at your company site.

This course introduces the application of DMAIC - Define, Measure, Analyze, Improve and Control to solve problems and improve processes. The course introduces the participants to a hands-on learning experience that will give them the tools and knowledge necessary to get significant results from their problem solving efforts.

Overview of DMAIC:
  • Be able to identify the steps and proper progression of DMAIC
  • Understand the outputs necessary for each step
  • Gain an idea of the various tools used for each step
Start DateTimeCostSchedule
Jun 238 am - 4 pm$800 ($400 with grant)*
includes lunch
June 23 & 24

Description:   This dynamic and interactive program provides front-line and mid-level managers with essential skills to succeed. Focus is on traditional leadership competencies and strategies for overcoming hurdles women leaders face in the workplace.

Topics include:
  • Effective Negotiations
  • Influence and Persuasion
  • Communications
  • Overcoming Gender Bias
  • Building Trust and Credibility
  • Conflict Management and Resolution
  • Improving Business Acumen
    • Financial Management
    • Talent Management
    • Goal Setting and Evaluation
Start DateTimeCostSchedule
Jun 298 am - 4 pm$350One-day workshop

Description:   This training will include a comprehensive review of the ISO 9001:2015 Quality Management System Standard. It is designed for individuals who will lead or support the implementation and maintenance of their organization's ISO 9001:2015 Quality Management System.

Topics include:
  • Introduction to the ISO 9001:2015 Quality Management System Standard including key concepts and definitions.
  • Exercise to understand the Quality Management Principals in which the standard is based upon.
  • Detailed review of each clause within the ISO 9001:2015 Quality Management System Standard and discussion regarding application to the organization.
  • Exercises to support the participant's level of comprehension regarding the requirements of the ISO 9001:2015 Quality Management System Standard.
Start DateTimeCostSchedule
Jun 308 am - 4 pm$350One-day workshop

Description:   Thorough implementation of visual controls and 5S is a requirement of any lean operation. Learn how to develop routines that maintain organization and orderliness - essential to a smooth and efficient flow of activities.

Zero defects cannot be achieved if a process relies on inspections and sorting. Learn how to create processes where the chance of making errors is eliminated using simple error-proofing techniques.

This workshop is part of our Lean Operations Series:
  1. Lean Overview
  2. Creating a Lean Culture
  3. A3 Problem Solving
  4. Visual Management / 5S / Mistake Proofing
  5. Set Up Reduction / Total Productive Maintenance
  6. Value Stream Mapping / Running a Rapid Improvement Event
Participants who complete the entire program can take advantage of a FREE 2-hour site visit at your organization from one of our Lean Experts. We will assess your overall operations and provide guidance on how to apply the tools and techniques that you have learned.

July

Start DateCourse / Workshop
Start DateTimeCostSchedule
Jul 108 am - 4 pm$350One-day workshop

Description:   This course challenges shop floor practitioners to take an active role in quality improvement by introducing Quality Management concepts and the impact of quality on the business model. An overview of common quality concepts, terminology and tools are presented, enabling participants to interpret basic reports so that connections can be made between quality goals and current performance.

Benefits:
  • Improve communication and cooperation between Production, Engineering, Quality, and Sales functions
  • Reduce lead time for inspections
  • Improve prediction of variation effects on product function and manufacturing efficiency
  • Improve control of production processes
Who Should Attend: Machine operators, quality control inspectors, group leaders and supervisors, manufacturing personnel, and sales staff.

Prerequisite: Participants must have skills in the application of basic math operations to solve typical manufacturing and drawing interpretation problems.

This workshop is part of our Essential Skills for Operators and Inspectors - Certificate Program:
1. Blueprint Reading
2. Inspection Using GD&T
3. Precision Measurement
4. Introduction to Quality



Participants can sign up for individual classes or take the whole program. Full Program Fee: $1,800 ($900 w/grant)
Start DateTimeCostSchedule
Jul 138 am - 4 pm$350One-day workshop

Description:   Lean is best implemented when the people closest to the work identify and eliminate problems using a structured team process. Learn how to harness the power of A3 problem solving, an extremely simple tool, used by Toyota, to empower every employee to solve problems, using a simple model and reporting method.

In this workshop, participants will learn the A3 Process to help engage in collaborative, in-depth problem-solving. The A3 approach drives problem-solvers to address the root causes of problems which surface every day. The A3 Process can be used for almost any situation. When used properly, the chances of success improve dramatically.

Topics:
  • Symptom Approach vs. Root Causes
  • Improving your Management System
  • Fix the Output - 3 C's!
  • Communicate
  • Fix the Management System
  • What is an A3?
  • A3 Sections
  • The A3 Report - Step by Step
  • Problem Statement
  • Tool Review
  • 5 Ws 3 Hs
  • Focusing the Problem Statement - Extent of the Problem
  • Cause and Effect
  • Types of Causes
  • 5 Why's
  • Goals and Targets
  • Four Basic Components
  • Purpose of Brainstorming
  • Implementing Countermeasures
  • Develop an Action Plan
  • Implementation Plan
  • Follow Up - Lessons Learned
  • Close Issue
  • Congratulate the Team
Who Should Attend: This workshop is for employees at all levels required to troubleshoot, make decisions and implement plans. Particularly well suited for engineering, quality, operations, manufacturing, IT, customer service, maintenance, marketing and sales.

This workshop is part of our Lean Operations Series:
  1. Lean Overview
  2. Creating a Lean Culture
  3. A3 Problem Solving
  4. Visual Management / 5S / Mistake Proofing
  5. Set Up Reduction / Total Productive Maintenance
  6. Value Stream Mapping / Running a Rapid Improvement Event
Participants who complete the entire program can take advantage of a FREE 2-hour site visit at your organization from one of our Lean Experts. We will assess your overall operations and provide guidance on how to apply the tools and techniques that you have learned.
Start DateTimeCostSchedule
Jul 208 am - 4 pm$700 ($350 with grant)*July 20 & 21

Description:   This training is designed for individuals who have little to no experience managing projects, those who feel the need to strengthen their project management skill sets, and those who support project managers and project teams. Participants will learn how to: assess the project's environment to determine the right tools to use when managing the project, plan a project to achieve success and use important tools to successfully manage, execute, and control the project.

Topics include:
  • Defining success in project management
  • Understanding what can go wrong in a project, and their causes
  • Assessing the project to determine appropriate tools, based on risk factors
  • Identifying the appropriate tools to use, based on the project's risk factors
Start DateTimeCostSchedule
Jul 239 am - 10:30 am$25Morning Seminar

Description:   Is your prospecting as effective as it could be? Are you reaching the right people with the right message? Join us for a NEW morning seminar. Philip Krone, President of Productive Strategies Inc. of Northfield, IL, will conduct a 90-minute workshop to help you improve your prospecting by offering practical ideas, techniques, and actions. He will present a series of thought-provoking ideas to consider before you begin to prospect, while you are prospecting, and afterwards.

Questions that you might have about business development will be answered. The workshop will also help you improve your "elevator" speech, and the results you receive from networking.

Topics include:
  • Researching your market
  • Understanding your business model
  • What differentiates you from competition
  • Social media awareness and activity
  • Selling & networking skills "best practices"
  • Creating value with your communications
  • Using a CRM
  • "Multi-Touch" prospecting
  • Evaluating response rates - learn what works
  • Having a follow-up plan in place
Start DateTimeCostSchedule
Jul 248 am - 4 pm$350One-day workshop

Description:   This training provides participants with an introduction to the tools of measurement systems analysis. These topics apply to every company performing measurement of quality characteristics, and are required for all companies registered to ISO/TS 16949.

Start DateTimeCostSchedule
Jul 288 am - 4 pm$700July 28 & 29

Description:   Statistical Process Control is a powerful tool that can be used to predict percent conformance to specifications and help improve quality throughout a company. Learn a straightforward approach to setting up and maintaining an effective SPC program in your company. Participants will be able to apply these techniques immediately.

SPC can be applied whether you operate in a long or short run environment.

Key Topics:
  • Introduction to Statistical Process Control
  • Predicting Percent Conformance
  • Process Potential and Capability Studies
  • Traditional and Short Run Variable Charting
  • Traditional and Short Run Attribute Charting
  • Pattern Analysis
Who Should Attend: This class is intended for Quality Engineers, Technicians, Managers, Engineers, Engineering Technicians, Manufacturing Engineers, Production Managers, and Supervisors

August

Start DateCourse / Workshop
Start DateTimeCostSchedule
Aug 318 am - 4 pm$8,000 ($4,000 with grant)*
includes lunch
August 31
September 1, 8, 9, 14, 15, 21, 22, 28 & 29
October 5, 6, 13, 14, 19, 20, 26 & 27
November 2 & 3

Description:   The Lean and Six Sigma methodologies work together as a combined long-term business strategy that can produce exceptional results. The purpose of the Lean Six Sigma Black Belt Certification program is to prepare Team leaders to lead and implement improvement projects using the proven DMAIC methodology, and Lean Tools.

The training includes 160 hours of classroom time, with hands-on, demanding and thorough instruction. During training, Lean Six Sigma Black Belt participants work on an actual identified management-approved project that can realize at least $100,000 in cost savings to the organization. The instructional design process involves learning a technique and then applying it to the working project.

The class is instructor-led and offers numerous exercises and examples designed to help the participant learn tools and techniques to eliminate waste and improve productivity, and to achieve lasting financial results.