Course & Workshop Schedule

Current public courses and workshops are listed below. Click on the title for details / descriptions. For further information, contact Sharon Andersohn at (630) 505-0500 ext. 235.

* Illinois BIS may have grant funding for eligible companies. Contact us for information.
CEUs available upon request.

 

With the current pandemic situation, BIS has suspended all in-person workshops at our Naperville center through April. Alternatives are available online; please contact us for details.

We hope to resume in May, depending on guidance from local government with regard to safety.



WEBINAR:    Key Elements of Advanced Product Quality Planning

Join us for a FREE lunchtime webinar about APQP - including a Q&A session.

April 13     12:00 - 12:30 pm     

May

Start DateCourse / Workshop
Start DateTimeCostSchedule
May 018 am - 4 pm$2,200 ($1,100 with grant)*
includes lunch
May 1, 8, 15, 22 & 29

Description:   Illinois BIS offers a full spectrum of programs designed to enhance both the people and practical skills required to be an effective supervisor. This Supervisory Development program focuses on best practices regarding managing people in today's workplace. Topics include: The Role of the Leader, Problem-Solving, Communication, Building Trust, Resolving Conflicts, Coaching, Time Management, Teamwork, Legal Aspects and Diversity.

This forty-hour Certificate Program provides supervisors with the skills necessary to meet the challenges of fast-moving work environments by learning to effectively achieve results through others. The focus is on developing leadership skills that will motivate and energize the workforce.

Topics:
1 - The Role of the Leader
2 - A3 Problem Solving
3 - Communication: The Key to Successful Leadership
4 - Building Trust and Commitment
5 - Resolving Conflicts
6 - Coaching for Higher Performance
7 - Planning, Time Management & Delegating
8 - Customer-Focused Teamwork
9 - Laws Every Supervisor Should Know
10 - Valuing Diversity

Who Should Attend: This program is designed for current and new supervisors responsible for implementing company strategies at the line management level.
Start DateTimeCostSchedule
May 048 am - 4 pm$350One-day workshop

Description:   Lean is best implemented when the people closest to the work identify and eliminate problems using a structured team process. Learn how to harness the power of A3 problem solving, an extremely simple tool, used by Toyota, to empower every employee to solve problems, using a simple model and reporting method.

In this workshop, participants will learn the A3 Process to help engage in collaborative, in-depth problem-solving. The A3 approach drives problem-solvers to address the root causes of problems which surface every day. The A3 Process can be used for almost any situation. When used properly, the chances of success improve dramatically.

Topics:
  • Symptom Approach vs. Root Causes
  • Improving your Management System
  • Fix the Output - 3 C's!
  • Communicate
  • Fix the Management System
  • What is an A3?
  • A3 Sections
  • The A3 Report - Step by Step
  • Problem Statement
  • Tool Review
  • 5 Ws 3 Hs
  • Focusing the Problem Statement - Extent of the Problem
  • Cause and Effect
  • Types of Causes
  • 5 Why's
  • Goals and Targets
  • Four Basic Components
  • Purpose of Brainstorming
  • Implementing Countermeasures
  • Develop an Action Plan
  • Implementation Plan
  • Follow Up - Lessons Learned
  • Close Issue
  • Congratulate the Team
Who Should Attend: This workshop is for employees at all levels required to troubleshoot, make decisions and implement plans. Particularly well suited for engineering, quality, operations, manufacturing, IT, customer service, maintenance, marketing and sales.

This workshop is part of our Lean Operations Series:
  1. Lean Overview
  2. Creating a Lean Culture
  3. A3 Problem Solving
  4. Visual Management / 5S / Mistake Proofing
  5. Set Up Reduction / Total Productive Maintenance
  6. Value Stream Mapping / Running a Rapid Improvement Event
Participants who complete the entire program can take advantage of a FREE 2-hour site visit at your organization from one of our Lean Experts. We will assess your overall operations and provide guidance on how to apply the tools and techniques that you have learned.
Start DateTimeCostSchedule
May 048 am - 4 pm$350One-day workshop

Description:   Thorough implementation of visual controls and 5S is a requirement of any lean operation. Learn how to develop routines that maintain organization and orderliness - essential to a smooth and efficient flow of activities.

Zero defects cannot be achieved if a process relies on inspections and sorting. Learn how to create processes where the chance of making errors is eliminated using simple error-proofing techniques.

This workshop is part of our Lean Operations Series:
  1. Lean Overview
  2. Creating a Lean Culture
  3. A3 Problem Solving
  4. Visual Management / 5S / Mistake Proofing
  5. Set Up Reduction / Total Productive Maintenance
  6. Value Stream Mapping / Running a Rapid Improvement Event
Participants who complete the entire program can take advantage of a FREE 2-hour site visit at your organization from one of our Lean Experts. We will assess your overall operations and provide guidance on how to apply the tools and techniques that you have learned.
Start DateTimeCostSchedule
May 048 am - 4 pm$700May 4 & 5

Description:   This training is designed for individuals who have little to no experience managing projects, those who feel the need to strengthen their project management skill sets, and those who support project managers and project teams. Participants will learn how to: assess the project's environment to determine the right tools to use when managing the project, plan a project to achieve success and use important tools to successfully manage, execute, and control the project.

Topics include:
  • Defining success in project management
  • Understanding what can go wrong in a project, and their causes
  • Assessing the project to determine appropriate tools, based on risk factors
  • Identifying the appropriate tools to use, based on the project's risk factors
Start DateTimeCostSchedule
May 058 am - 4 pm$350One-day workshop

Description:   This training provides participants with an introduction to advanced quality planning and control plans. Participants will gain the tools and techniques needed to develop and document advanced quality planning in design and manufacturing and understand the elements and requirements for advanced quality planning and control plans.

Learn how to determine customer needs and expectations and ensure that the design and manufacturing processes meet those needs; and prepare a system for compliance.

What You Will Learn:
  • Determine Customer's needs
  • Design the product
  • Design the process
  • Validate the product and process
  • Feedback, assessment, improvement
Who Should Attend: This training is intended for companies that require a documented quality system meeting all quality management system requirements.
Start DateTimeCostSchedule
May 118 am - 4 pm$350One-day workshop

Description:   This training provides participants with an introduction to the tools of measurement systems analysis. These topics apply to every company performing measurement of quality characteristics, and are required for all companies registered to ISO/TS 16949.

Start DateTimeCostSchedule
May 118 am - 4 pm$350One-day workshop

Description:   Learn about 52 validated best practices that define a total lean implementation, including the conditions that must exist in an organization as a prerequisite for effective long term lean results.

Experts in lean say that 80% of lean is adopting a new culture in the organization, and 20% is using the tools of lean. Participants will learn about 52 validated best practices that define a total lean implementation, including the conditions that must exist in an organization as prerequisites for effective long term lean results. Hands-on exercises will help to enhance your understanding of this Lean standard and how to assess an organization. Included is a comparison of Lean to the Shingo Prize Criteria.

Topics include:
  • How Did the Lean Companies Get There?
  • How Was SAE J4000 Created?
  • Lean Transformation Task Areas
  • J4000 Elements
  • J4001 Survey Assessment Tool
  • Levels of Implementation
  • Assessment Comparison
  • Lean Prerequisites
Who Should Attend: Those employees responsible for assessing and preparing their organization for a lean implementation.

This workshop is part of our Lean Operations Series:
  1. Lean Overview
  2. Creating a Lean Culture
  3. A3 Problem Solving
  4. Visual Management / 5S / Mistake Proofing
  5. Set Up Reduction / Total Productive Maintenance
  6. Value Stream Mapping / Running a Rapid Improvement Event
Participants who complete the entire program can take advantage of a FREE 2-hour site visit at your organization from one of our Lean Experts. We will assess your overall operations and provide guidance on how to apply the tools and techniques that you have learned.
Start DateTimeCostSchedule
May 148 am - 4 pm$350One-day workshop

Description:   This course challenges shop floor practitioners to take an active role in quality improvement by introducing Quality Management concepts and the impact of quality on the business model. An overview of common quality concepts, terminology and tools are presented, enabling participants to interpret basic reports so that connections can be made between quality goals and current performance.

Benefits:
  • Improve communication and cooperation between Production, Engineering, Quality, and Sales functions
  • Reduce lead time for inspections
  • Improve prediction of variation effects on product function and manufacturing efficiency
  • Improve control of production processes
Who Should Attend: Machine operators, quality control inspectors, group leaders and supervisors, manufacturing personnel, and sales staff.

Prerequisite: Participants must have skills in the application of basic math operations to solve typical manufacturing and drawing interpretation problems.

This workshop is part of our Essential Skills for Operators and Inspectors - Certificate Program:
1. Blueprint Reading
2. Inspection Using GD&T
3. Precision Measurement
4. Introduction to Quality



Participants can sign up for individual classes or take the whole program. Full Program Fee: $1,800 ($900 w/grant)
Start DateTimeCostSchedule
May 148 am - 4 pm$2,600 ($1,300 with grant)*
includes lunch
May 14, 21, 28, June 11, 18 & 25

Description:   Six Sigma Green Belt Training is a hands-on program designed for those team members who will actually implement the projects identified as improvement opportunities. This class will teach you how to apply the DMAIC process to your own work processes. Homework assignments may include implementation of the project at your company site.

This course introduces the application of DMAIC - Define, Measure, Analyze, Improve and Control to solve problems and improve processes. The course introduces the participants to a hands-on learning experience that will give them the tools and knowledge necessary to get significant results from their problem solving efforts.

Overview of DMAIC:
  • Be able to identify the steps and proper progression of DMAIC
  • Understand the outputs necessary for each step
  • Gain an idea of the various tools used for each step
Start DateTimeCostSchedule
May 158 am - 4 pm$350One-day workshop

Description:   This training will include a comprehensive review of the ISO 9001:2015 Quality Management System Standard. It is designed for individuals who will lead or support the implementation and maintenance of their organization's ISO 9001:2015 Quality Management System.

Topics include:
  • Introduction to the ISO 9001:2015 Quality Management System Standard including key concepts and definitions.
  • Exercise to understand the Quality Management Principals in which the standard is based upon.
  • Detailed review of each clause within the ISO 9001:2015 Quality Management System Standard and discussion regarding application to the organization.
  • Exercises to support the participant's level of comprehension regarding the requirements of the ISO 9001:2015 Quality Management System Standard.
Start DateTimeCostSchedule
May 188 am - 4 pm$350One-day workshop

Description:   Participants will learn the logic behind FMEA. This one-day workshop provides participants with an understanding of FMEAs (Failure Mode and Effect Analysis) and how to get the most out of them.

An FMEA can be described as a systematic group of activities intended to:
1) recognize and evaluate the potential failure of a product/process and the effects of that failure,
2) identify actions that could eliminate or reduce the chance of the potential failure occurring, and
3) document the entire process. This course provides the knowledge and general guidance in the application of the FMEA technique (Design and/or Process).

Key Topics:
  • Overview - Risk Analysis
  • Where Does FMEA Come From - Types of FMEA's
  • What Happens Before The FMEA?
  • Benefits of FMEA's
  • Function, Failure Mode, Cause and Effect
  • Process FMEA's
  • RPN Calculation and Thresholds
  • Design FMEA
  • Rating The Failures: Severity, Occurrence, and Detection
  • What Happens After The FMEA?
  • Improving RPN's
  • Summary
Who Should Attend: Anyone involved with manufacturing, product design, reliability, testing, quality, development, logistics/support, product assurance/design assurance, materials, and their management or anyone responsible for the design and development of manufacturing, assembly or service processes in the completion of a Design or Process FMEA.
Start DateTimeCostSchedule
May 211 pm - 5 pm$350May 21 & 28

Description:   With more volatility than ever in demand, and increasing production costs, true flexibility means being able to change over at a moment's notice without adding costs to the operation. The ideal goal of set up reduction/SMED is to reduce set up time, and costs, to such a low level that they no longer enter into the decision as to whether or not a changeover will be made.

In TPM, "maintenance" is more accurately referring to asset management, and not just equipment repair activities. An essential discipline in any business that utilizes capital assets, Total Productive Maintenance (TPM) seeks to maximize equipment effectiveness by applying aspects of periodic, preventive, and autonomous maintenance.

An extensive exercise will allow the participants to analyze an actual set up and come up with ideas for improvements that can be made immediately.

This workshop is part of our Lean Operations Series:
  1. Lean Overview
  2. Creating a Lean Culture
  3. A3 Problem Solving
  4. Visual Management / 5S / Mistake Proofing
  5. Set Up Reduction / Total Productive Maintenance
  6. Value Stream Mapping / Running a Rapid Improvement Event
Participants who complete the entire program can take advantage of a FREE 2-hour site visit at your organization from one of our Lean Experts. We will assess your overall operations and provide guidance on how to apply the tools and techniques that you have learned.
Start DateTimeCostSchedule
May 218 am - 4 pm$700May 21 & 22

Description:   Learn a systematic method to identify the true root causes and implement permanent corrective actions, understand the difference between solving a problem and identifying the root cause of that problem, learn a proven step-by-step methodology that will make your analytical skills more effective and efficient and have the ability to critique and support root cause analysis carried out by others.

You will learn a basic, systematic problem solving model and how to apply it to your own organization. Participants will learn how to identify the true root cause(s) of problems and eliminate them permanently.

Key Topics:

1. Problem Solving Investigation vs. Root Cause Analysis - What's the difference?

2. The Defect Cycle - What it is and how to break it permanently

3. Systematic Problem Solving Process:
  • Admit/Identify Problem Exists and Establish a Team
  • Clearly Define and Describe the Problem
  • Take Interim Action
  • Brainstorming - Cause & Effect
  • Identify and Agree on Countermeasures/Solution(s)
  • Implement Countermeasures/Solution(s)
  • Follow-up
  • Recognize & Congratulate the Team
4. Additional Problem Solving Tools

Who should attend: Any employees who are required to perform root cause analysis, troubleshoot, and conduct problem solving, including engineering, quality, operations, manufacturing, IT, customer service, and maintenance.

June

Start DateCourse / Workshop
Start DateTimeCostSchedule
Jun 018 am - 4 pm$1,300 ($650 with grant)* includes lunch
Participants will receive a copy of
the ISO 9001:2015 Standard
June 1, 2 & 3

Description:   This three-day training provides the knowledge necessary to audit a Quality Management System based on ISO 9001:2015. The auditing methodology presented is based upon ISO 19011, Guidelines for Auditing Management Systems.

Topics:
  • Intro
  • Quality Systems
  • ISO 9001 Principals Team Exercise
  • QMS Requirements
  • Exercise to Understand the Standard
  • Internal Auditor Qualifications
  • Steps of Auditing
  • Process Approach to Auditing
  • Team Mock Audit
  • Summary, Review, Q&A
  • Final Exam
Who Should Attend: Anyone involved in the auditing, maintaining or supervising of ISO Management Systems, staff responsible for conducting internal audits, and those who monitor management system performance.
Start DateTimeCostSchedule
Jun 018 am - 4 pm$350One-day workshop

Description:   View Lean as an overall strategy to operating your business, and understand how to introduce the concept of Lean at all levels of the organization. A simulation will point out how the transformation will take place.

In this workshop, you will learn about lean tools by applying them in a simulation to reduce waste and improve overall operations. You will also understand how lean is fundamentally different from mass production. Finally, you will learn some key requirements for your organization to be successful with lean.

Topics:
  • Intro to Lean Thinking
  • Value & Waste
  • 5S, Flow & Setup Reduction
  • Takt Time & Level Loading, Visual Controls, Mistake Proofing and Pull
  • Standard Work & Process Metrics
Using a mixture of lectures, discussions, and a simulation, this workshop is designed for individuals and teams that want to gain a better understanding of the components and underlying philosophy of lean, and how the elements and philosophy work together to create a Lean Enterprise.

This workshop is part of our Lean Operations Series:
  1. Lean Overview
  2. Creating a Lean Culture
  3. A3 Problem Solving
  4. Visual Management / 5S / Mistake Proofing
  5. Set Up Reduction / Total Productive Maintenance
  6. Value Stream Mapping / Running a Rapid Improvement Event
Participants who complete the entire program can take advantage of a FREE 2-hour site visit at your organization from one of our Lean Experts. We will assess your overall operations and provide guidance on how to apply the tools and techniques that you have learned.
Start DateTimeCostSchedule
Jun 029 am - 10:30 am$25Morning Seminar

Description:   Is your prospecting as effective as it could be? Are you reaching the right people with the right message? Join us for a NEW morning seminar. Philip Krone, President of Productive Strategies Inc. of Northfield, IL, will conduct a 90-minute workshop to help you improve your prospecting by offering practical ideas, techniques, and actions. He will present a series of thought-provoking ideas to consider before you begin to prospect, while you are prospecting, and afterwards.

Questions that you might have about business development will be answered. The workshop will also help you improve your "elevator" speech, and the results you receive from networking.

Topics include:
  • Researching your market
  • Understanding your business model
  • What differentiates you from competition
  • Social media awareness and activity
  • Selling & networking skills "best practices"
  • Creating value with your communications
  • Using a CRM
  • "Multi-Touch" prospecting
  • Evaluating response rates - learn what works
  • Having a follow-up plan in place
Start DateTimeCostSchedule
Jun 058 am - 12 pm$200Half-day workshop

Description:   
• Understand how to bring out the best in people through respectful communication
• Understand your communication style and behavioral tendencies and how they impact other people
• Complete the DiSC Personal Profile and learn techniques for adapting your style to drive high performance and improve trust
• Understand how to determine the styles of others to be more effective
• Develop strategies for effective non-defensive communication and active listening

Note: It is strongly recommended that participants attend the Respectful Communication Skills workshop prior to attending Resolving Conflicts to be Effective in a High Performing Environment as elements of the DiSC style are explored in conflict resolution techniques.

Topics include:
1. The Johari Window
2. The DiSC Model
3. Profile Pattern
4. Conscious/Competent Model
5. Active Listening
6. Two-Way Communication
Start DateTimeCostSchedule
Jun 128 am - 4 pm$350One-day workshop

Description:   This training provides participants with an understanding of the new 4th edition of PPAP published by the automobile industry. Topics include: the purpose and intent of PPAP, a detailed review of the specific requirements and PPAP submission status.

You will learn the relationship between PPAP and quality planning, running parts for PPAP evaluation, detailed review of the specific requirements for PPAP, customer notification and submission requirements for product and process changes, understanding PPAP submission status and more.

Training Objective:
  • Provide an understanding of the intent of each step of the PPAP process to all employees involved.
  • Gain familiarity with the PPAP fourth edition manual for ongoing reference.
  • Relate company-specific objectives with PPAP
Topics:
  • Process Approach Review
  • Source of PPAP - APQP
  • PPAP in ISO/TS 16949
  • Purpose of PPAP
  • PPAP Process Requirements in Detail
  • Customer-Specific Requirements and Appendices
Who Should Attend: Anyone doing business in the automotive, or truck industries including plant managers, quality managers and technicians, supplier quality engineers, internal auditors, ISO team members, manufacturing engineers, design engineers, purchasing managers, etc.
Start DateTimeCostSchedule
Jun 128 am - 12 pm$200Half-day workshop

Description:   
• Learn techniques and steps for resolving conflict situations at work
• Understand the role of the leader in resolving conflict
• Start using the techniques to improve motivation and productivity for team building

Note: It is strongly recommended that participants attend the Respectful Communication Skills workshop prior to attending Resolving Conflicts to be Effective in a High Performing Environment as elements of the DiSC style are explored in conflict resolution techniques.

Topics include:
1. Conflicts in the Workplace
2. Causes of Conflict
3. Cost of Conflict to the Organization in Dollars
4. Unresolved Conflict
5. Benefits of Resolving Conflict
6. Thomas-Kilmann Model
7. Behaviors for Resolving Conflict
8. Put Yourself in Others’ Shoes
9. “I” Versus "YOU”
10. Self-interest
11. Attack the Problem, not the Person
12. Conflict Resolution Evaluation
Start DateTimeCostSchedule
Jun 168 am - 4 pm$350One-day workshop

Description:   The starting point of the lean journey, creating the current state value stream map helps you "see" where to focus your attention to ensure improvement activities truly create continuous flow from supplier to customer.

A Lean Event is a way to accelerate the lean implementation process by using a focused group of people on a team to improve on cost, time and space for a particular product or process, with a one-week deadline. Learn how to effectively plan and facilitate Kaizen events for your company.

This workshop is part of our Lean Operations Series:
  1. Lean Overview
  2. Creating a Lean Culture
  3. A3 Problem Solving
  4. Visual Management / 5S / Mistake Proofing
  5. Set Up Reduction / Total Productive Maintenance
  6. Value Stream Mapping / Running a Rapid Improvement Event
Participants who complete the entire program can take advantage of a FREE 2-hour site visit at your organization from one of our Lean Experts. We will assess your overall operations and provide guidance on how to apply the tools and techniques that you have learned.
Start DateTimeCostSchedule
Jun 238 am - 4 pm$800 ($400 with grant)*
includes lunch
June 23 & 24

Description:   This dynamic and interactive program provides front-line and mid-level managers with essential skills to succeed. Focus is on traditional leadership competencies and strategies for overcoming hurdles women leaders face in the workplace.

Topics include:
  • Effective Negotiations
  • Influence and Persuasion
  • Communications
  • Overcoming Gender Bias
  • Building Trust and Credibility
  • Conflict Management and Resolution
  • Improving Business Acumen
    • Financial Management
    • Talent Management
    • Goal Setting and Evaluation

July

Start DateCourse / Workshop
Start DateTimeCostSchedule
Jul 248 am - 4 pm$350One-day workshop

Description:   This training provides participants with an introduction to the tools of measurement systems analysis. These topics apply to every company performing measurement of quality characteristics, and are required for all companies registered to ISO/TS 16949.

Start DateTimeCostSchedule
Jul 308 am - 4 pm$700July 30 & 31

Description:   Statistical Process Control is a powerful tool that can be used to predict percent conformance to specifications and help improve quality throughout a company. Learn a straightforward approach to setting up and maintaining an effective SPC program in your company. Participants will be able to apply these techniques immediately.

SPC can be applied whether you operate in a long or short run environment.

Key Topics:
  • Introduction to Statistical Process Control
  • Predicting Percent Conformance
  • Process Potential and Capability Studies
  • Traditional and Short Run Variable Charting
  • Traditional and Short Run Attribute Charting
  • Pattern Analysis
Who Should Attend: This class is intended for Quality Engineers, Technicians, Managers, Engineers, Engineering Technicians, Manufacturing Engineers, Production Managers, and Supervisors

August

Start DateCourse / Workshop
Start DateTimeCostSchedule
Aug 318 am - 4 pm$8,000 ($4,000 with grant)*
includes lunch
August 31
September 1, 8, 9, 14, 15, 21, 22, 28 & 29
October 5, 6, 13, 14, 19, 20, 26 & 27
November 2 & 3

Description:   The Lean and Six Sigma methodologies work together as a combined long-term business strategy that can produce exceptional results. The purpose of the Lean Six Sigma Black Belt Certification program is to prepare Team leaders to lead and implement improvement projects using the proven DMAIC methodology, and Lean Tools.

The training includes 160 hours of classroom time, with hands-on, demanding and thorough instruction. During training, Lean Six Sigma Black Belt participants work on an actual identified management-approved project that can realize at least $100,000 in cost savings to the organization. The instructional design process involves learning a technique and then applying it to the working project.

The class is instructor-led and offers numerous exercises and examples designed to help the participant learn tools and techniques to eliminate waste and improve productivity, and to achieve lasting financial results.