Course & Workshop Schedule

Current public courses and workshops are listed below. Click on the title for details / descriptions. For further information, contact Kevin Hogan at (630) 505-0500 ext. 228.

* Illinois BIS may have grant funding for eligible companies. Contact us for information.

February

Start DateCourse / Workshop
Start DateTimeCostSchedule
Feb 228:00 am - 4:30 pm$300This is a one-day workshop

Description:   Learn about 52 validated best practices that define a total lean implementation, including the conditions that must exist in an organization as a prerequisite for effective long term lean results.

Experts in lean say that 80% of lean is adopting a new culture in the organization, and 20% is using the tools of lean. Participants will learn about 52 validated best practices that define a total lean implementation, including the conditions that must exist in an organization as prerequisites for effective long term lean results. Hands-on exercises will help to enhance your understanding of this Lean standard and how to assess an organization. Included is a comparison of Lean to the Shingo Prize Criteria.

Topics include:
  • How Did the Lean Companies Get There?
  • How Was SAE J4000 Created?
  • Lean Transformation Task Areas
  • J4000 Elements
  • J4001 Survey Assessment Tool
  • Levels of Implementation
  • Assessment Comparison
  • Lean Prerequisites
Who Should Attend: Those employees responsible for assessing and preparing their organization for a lean implementation.

This workshop is part of our Lean Operations Series:
  1. Lean Overview
  2. Creating a Lean Culture
  3. A3 Problem Solving
  4. Visual Management / 5S / Mistake Proofing
  5. Set Up Reduction / Total Productive Maintenance
  6. Value Stream Mapping / Running a Rapid Improvement Event
Participants who complete the entire program can take advantage of a FREE 2-hour site visit at your organization from one of our Lean Experts. We will assess your overall operations and provide guidance on how to apply the tools and techniques that you have learned.

March

Start DateCourse / Workshop
Start DateTimeCostSchedule
Mar 048 am - 4 pm$300This is a one-day workshop

Description:   Participants will learn the logic behind FMEA. This one-day workshop provides participants with an understanding of FMEAs (Failure Mode and Effect Analysis) and how to get the most out of them.

An FMEA can be described as a systematic group of activities intended to:
1) recognize and evaluate the potential failure of a product/process and the effects of that failure,
2) identify actions that could eliminate or reduce the chance of the potential failure occurring, and
3) document the entire process. This course provides the knowledge and general guidance in the application of the FMEA technique (Design and/or Process).

Key Topics:
  • Overview - Risk Analysis
  • Where Does FMEA Come From - Types of FMEA's
  • What Happens Before The FMEA?
  • Benefits of FMEA's
  • Function, Failure Mode, Cause and Effect
  • Process FMEA's
  • RPN Calculation and Thresholds
  • Design FMEA
  • Rating The Failures: Severity, Occurrence, and Detection
  • What Happens After The FMEA?
  • Improving RPN's
  • Summary
Who Should Attend: Anyone involved with manufacturing, product design, reliability, testing, quality, development, logistics/support, product assurance/design assurance, materials, and their management or anyone responsible for the design and development of manufacturing, assembly or service processes in the completion of a Design or Process FMEA.
Start DateTimeCostSchedule
Mar 088:00 am - 4:30 pm$300This is a one-day workshop

Description:   Lean is best implemented when the people closest to the work identify and eliminate problems using a structured team process. Learn how to harness the power of A3 problem solving, an extremely simple tool, used by Toyota, to empower every employee to solve problems, using a simple model and reporting method.

In this workshop, participants will learn the A3 Process to help engage in collaborative, in-depth problem-solving. The A3 approach drives problem-solvers to address the root causes of problems which surface every day. The A3 Process can be used for almost any situation. When used properly, the chances of success improve dramatically.

Topics:
  • Symptom Approach vs. Root Causes
  • Improving your Management System
  • Fix the Output - 3 C's!
  • Communicate
  • Fix the Management System
  • What is an A3?
  • A3 Sections
  • The A3 Report - Step by Step
  • Problem Statement
  • Tool Review
  • 5 Ws 3 Hs
  • Focusing the Problem Statement - Extent of the Problem
  • Cause and Effect
  • Types of Causes
  • 5 Why's
  • Goals and Targets
  • Four Basic Components
  • Purpose of Brainstorming
  • Implementing Countermeasures
  • Develop an Action Plan
  • Implementation Plan
  • Follow Up - Lessons Learned
  • Close Issue
  • Congratulate the Team
Who Should Attend: This workshop is for employees at all levels required to troubleshoot, make decisions and implement plans. Particularly well suited for engineering, quality, operations, manufacturing, IT, customer service, maintenance, marketing and sales.

This workshop is part of our Lean Operations Series:
  1. Lean Overview
  2. Creating a Lean Culture
  3. A3 Problem Solving
  4. Visual Management / 5S / Mistake Proofing
  5. Set Up Reduction / Total Productive Maintenance
  6. Value Stream Mapping / Running a Rapid Improvement Event
Participants who complete the entire program can take advantage of a FREE 2-hour site visit at your organization from one of our Lean Experts. We will assess your overall operations and provide guidance on how to apply the tools and techniques that you have learned.
Start DateTimeCostSchedule
Mar 138:00 am - 4:00 pm (2 days) $600March 13 & 20

Description:   Relationships with customers (both external and internal) can make or break an organization today. This action-packed session makes active listening, influencing, persuading and negotiating ideas come alive with powerful application, using role-plays that relate to actual customer-focused situations that occur in your company. Participants will learn and practice specific techniques for powerfully persuading others.

Topics include:
  • Behavioral Styles - Understanding Yours and Others
  • Personal Profile System
  • Motivating Principles
  • Applying Techniques to Resolve Conflicts
  • Keys to Creating a Win/Win Outcome
  • How to Uncover Your Counterpart's Needs
  • Negotiating Tricks
Who Should Attend: This program is for professionals at all levels who want to enhance their negotiation skills and work more productively with customers (both internal and external), vendors, partners and others.
Start DateTimeCostSchedule
Mar 138 am - 4 pm$1,300 ($650 with grant)*
Participants will receive a copy of
the ISO 9001:2015 Standard
March 13, 14 & 15

Description:   This three-day training provides the knowledge necessary to audit a Quality Management System based on ISO 9001:2015. The auditing methodology presented is based upon ISO 19011, Guidelines for Auditing Management Systems.

Topics:
  • Intro
  • Quality Systems
  • ISO 9001 Principals Team Exercise
  • QMS Requirements
  • Exercise to Understand the Standard
  • Internal Auditor Qualifications
  • Steps of Auditing
  • Process Approach to Auditing
  • Team Mock Audit
  • Summary, Review, Q&A
  • Final Exam
Who Should Attend: Anyone involved in the auditing, maintaining or supervising of ISO Management Systems, staff responsible for conducting internal audits, and those who monitor management system performance.
Start DateTimeCostSchedule
Mar 228:00 am - 4:30 pm$300This is a one-day workshop

Description:   Thorough implementation of visual controls and 5S is a requirement of any lean operation. Learn how to develop routines that maintain organization and orderliness - essential to a smooth and efficient flow of activities.

Zero defects cannot be achieved if a process relies on inspections and sorting. Learn how to create processes where the chance of making errors is eliminated using simple error-proofing techniques.

This workshop is part of our Lean Operations Series:
  1. Lean Overview
  2. Creating a Lean Culture
  3. A3 Problem Solving
  4. Visual Management / 5S / Mistake Proofing
  5. Set Up Reduction / Total Productive Maintenance
  6. Value Stream Mapping / Running a Rapid Improvement Event
Participants who complete the entire program can take advantage of a FREE 2-hour site visit at your organization from one of our Lean Experts. We will assess your overall operations and provide guidance on how to apply the tools and techniques that you have learned.
Start DateTimeCostSchedule
Mar 278 am - 4 pm$300This is a one-day workshop

Description:   ISO 45001, Occupational Health and Safety Management Systems - Requirements with Guidance for Use, is here. Replacing the Occupational Health and Safety Standard OHSAS 18001, this document goes beyond the OSHA requirements to address the leadership side of safety. It follows the new Annex SL High Level Structure format to allow easier integration with ISO 9001:2015.

This workshop will provide valuable insight for anyone currently required to conform to OHSAS 18001, and for organizations interested in creating a seamless management system to address workplace health and safety. The major details of ISO/DIS 45001 will be covered through discussion and group exercises. Participants must bring their own copy of the ISO 45001 standard.

Topics:
  • High level overview of 29 CFR 1910 Occupational Safety and Health Standards, better known as OSHA regulations
  • History of ISO 45001
  • Key definitions
  • Review of ISO/FDIS 45001 Details by Section
Start DateTimeCostSchedule
Mar 298 am - 4 pm$300This is a one-day workshop

Description:   This practical course is designed for direct supervisors, and other personnel responsible for performing and completing accident investigation forms, and for ELIMINATING THE CAUSES OF INJURY. Participants will learn Root Cause Analysis tools and how to apply them to Incidents, Near Misses, and Accidents using case study scenarios.

1. The occurrence and recurrence of unsafe conditions and actions that lead to near misses, incidents, and accidents
2. Review the accident reporting process, and requirements under OSHA
3. The Root Cause Analysis (RCA) tools
4. Accident Reporting
5. Team Problem Solving

April

Start DateCourse / Workshop
Start DateTimeCostSchedule
Apr 018 am - 4 pm$300This is a one-day workshop

Description:   CEOs are concerned about the skill-gap shortage that has begun, and it will accelerate as the population ages. As time moves on, there will be fewer employees with the knowledge and experience to lead effectively. Attitudes among young people have changed. Younger generations are a growing part of the workforce as the Baby Boomers leave. It is critical for managers to facilitate a shared understanding between generations of employees, so that teamwork and productivity can flourish and tribal knowledge can be transferred.

In this training, you will learn how to:
  • Identify the five generations in the U.S. workforce
  • Identify common generational negative stereotypes and personal perceptions
  • Understand generational differences and similarities
  • Learn skills to adapt to generational differences
  • Build an understanding of the unique perspectives of each generation
  • Improve communication and conflict resolution between generations
  • Build a spirit of teamwork across the generations
Topic Outline:
  1. Introductions via Teamwork
  2. What is a Generation?
  3. Five Generations In the Workforce
  4. 2015 U.S. Workforce Demographics
  5. What's the Problem?
  6. Negative Stereotypes
  7. Generational Preferences At Work
  8. Traditionalists: 1945 and before
  9. Baby Boomers: 1946-1964
  10. Generation X: 1965-1976
  11. Millennials: 1977-1995
  12. iGen: 1996 and after
  13. All Generations: Expectations of My Employer
  14. Preferred Leadership Styles
  15. Interaction
  16. Modes of Communication
  17. Feedback
  18. Transparency
  19. Working With Traditionalists & Boomers
  20. Working With Generation X
  21. Working With Millennials & iGen
  22. Building Teamwork Across Generations
  23. Case Studies
  24. Goals
Start DateTimeCostSchedule
Apr 058:00 am - 4:30 pm$300This is a one-day workshop

Description:   With more volatility than ever in demand, and increasing production costs, true flexibility means being able to change over at a moment's notice without adding costs to the operation. The ideal goal of set up reduction/SMED is to reduce set up time, and costs, to such a low level that they no longer enter into the decision as to whether or not a changeover will be made.

In TPM, "maintenance" is more accurately referring to asset management, and not just equipment repair activities. An essential discipline in any business that utilizes capital assets, Total Productive Maintenance (TPM) seeks to maximize equipment effectiveness by applying aspects of periodic, preventive, and autonomous maintenance.

An extensive exercise will allow the participants to analyze an actual set up and come up with ideas for improvements that can be made immediately.

This workshop is part of our Lean Operations Series:
  1. Lean Overview
  2. Creating a Lean Culture
  3. A3 Problem Solving
  4. Visual Management / 5S / Mistake Proofing
  5. Set Up Reduction / Total Productive Maintenance
  6. Value Stream Mapping / Running a Rapid Improvement Event
Participants who complete the entire program can take advantage of a FREE 2-hour site visit at your organization from one of our Lean Experts. We will assess your overall operations and provide guidance on how to apply the tools and techniques that you have learned.
Start DateTimeCostSchedule
Apr 109 am - 4:30 pm$1,300 ($650 with grant)*
Includes lunch, materials, and 1 hour of personal
coaching following program completion
April 10, 17 & May 1

Description:   This dynamic and interactive program provides front-line and mid-level managers with essential skills to succeed. Focus is on traditional leadership competencies and strategies for overcoming hurdles women leaders face in the workplace.

Topics include:
  • Effective Negotiations
  • Influence and Persuasion
  • Communications
  • Overcoming Gender Bias
  • Building Trust and Credibility
  • Conflict Management and Resolution
  • Improving Business Acumen
    • Financial Management
    • Talent Management
    • Goal Setting and Evaluation
Start DateTimeCostSchedule
Apr 128 am - 4 pm$300This is a one-day workshop

Description:   This training provides participants with an understanding of the new 4th edition of PPAP published by the automobile industry. Topics include: the purpose and intent of PPAP, a detailed review of the specific requirements and PPAP submission status.

You will learn the relationship between PPAP and quality planning, running parts for PPAP evaluation, detailed review of the specific requirements for PPAP, customer notification and submission requirements for product and process changes, understanding PPAP submission status and more.

Training Objective:
  • Provide an understanding of the intent of each step of the PPAP process to all employees involved.
  • Gain familiarity with the PPAP fourth edition manual for ongoing reference.
  • Relate company-specific objectives with PPAP
Topics:
  • Process Approach Review
  • Source of PPAP - APQP
  • PPAP in ISO/TS 16949
  • Purpose of PPAP
  • PPAP Process Requirements in Detail
  • Customer-Specific Requirements and Appendices
Who Should Attend: Anyone doing business in the automotive, or truck industries including plant managers, quality managers and technicians, supplier quality engineers, internal auditors, ISO team members, manufacturing engineers, design engineers, purchasing managers, etc.
Start DateTimeCostSchedule
Apr 188:00 am - 4:30 pm$300This is a one-day workshop

Description:   The starting point of the lean journey, creating the current state value stream map helps you "see" where to focus your attention to ensure improvement activities truly create continuous flow from supplier to customer.

A Lean Event is a way to accelerate the lean implementation process by using a focused group of people on a team to improve on cost, time and space for a particular product or process, with a one-week deadline. Learn how to effectively plan and facilitate Kaizen events for your company.

This workshop is part of our Lean Operations Series:
  1. Lean Overview
  2. Creating a Lean Culture
  3. A3 Problem Solving
  4. Visual Management / 5S / Mistake Proofing
  5. Set Up Reduction / Total Productive Maintenance
  6. Value Stream Mapping / Running a Rapid Improvement Event
Participants who complete the entire program can take advantage of a FREE 2-hour site visit at your organization from one of our Lean Experts. We will assess your overall operations and provide guidance on how to apply the tools and techniques that you have learned.
Start DateTimeCostSchedule
Apr 258 am - 4 pm$600April 25 & 26

Description:   Statistical Process Control is a powerful tool that can be used to predict percent conformance to specifications and help improve quality throughout a company. Learn a straightforward approach to setting up and maintaining an effective SPC program in your company. Participants will be able to apply these techniques immediately.

SPC can be applied whether you operate in a long or short run environment.

Key Topics:
  • Introduction to Statistical Process Control
  • Predicting Percent Conformance
  • Process Potential and Capability Studies
  • Traditional and Short Run Variable Charting
  • Traditional and Short Run Attribute Charting
  • Pattern Analysis
Who Should Attend: This class is intended for Quality Engineers, Technicians, Managers, Engineers, Engineering Technicians, Manufacturing Engineers, Production Managers, and Supervisors

May

Start DateCourse / Workshop
Start DateTimeCostSchedule
May 028 am - 4 pm$2,200 ($1,100 with grant)*May 2, 16, 30, June 6 & 13

Description:   Illinois BIS offers a full spectrum of programs designed to enhance both the people and practical skills required to be an effective supervisor. This Supervisory Development program focuses on best practices regarding managing people in today's workplace. Topics include: The Role of the Leader, Problem-Solving, Communication, Building Trust, Resolving Conflicts, Coaching, Time Management, Teamwork, Legal Aspects and Diversity.

This forty-hour Certificate Program provides supervisors with the skills necessary to meet the challenges of fast-moving work environments by learning to effectively achieve results through others. The focus is on developing leadership skills that will motivate and energize the workforce.

Topics:
1 - The Role of the Leader
2 - A3 Problem Solving
3 - Communication: The Key to Successful Leadership
4 - Building Trust and Commitment
5 - Resolving Conflicts
6 - Coaching for Higher Performance
7 - Planning, Time Management & Delegating
8 - Customer-Focused Teamwork
9 - Laws Every Supervisor Should Know
10 - Valuing Diversity

Who Should Attend: This program is designed for current and new supervisors responsible for implementing company strategies at the line management level.
Start DateTimeCostSchedule
May 038 am - 4 pm$300This is a one-day workshop

Description:   The overall goal of this training session is to provide guiding principles and strategies to recognize potential threats at the workplace. Case studies of intruder incidents and their outcomes are examined.

Topics:
  • Examine and discuss the frequency of incidents of intruder related violence in the workplace
  • Identify and recognize risk factors that are inherent to the workplace
  • Examine similarities of bomb threats and bombing incidents
  • Discuss the roles of the company emergency response team and the role of the emergency responders
  • Discuss and review after action conditions and lessons learned following an active shooting incident
  • Review and discuss current methodology for dealing with an intruder at their workplace